Twila
While at a baseball game with my…
While at a baseball game with my husband, I was approached by a Welk rep who was offering a free stay in Las Vegas if we attended their presentation. At the presentation, I was told that this membership would give us the best and cheapest options available to vacation and that we could travel internationally at no additional cost. This all sounded amazing, especially given the champagne they were giving us! There is so much that the salespeople left out during the presentation that we did not learn until after the fact. For example, we were told that this was a tax write-off, yet we have never been able to do so. These employees have never been truthful with us and now that we are in this situation of their making, they will not help us resolve it! What kind of customer service is that?


