Makala I.
I took a risk by buying my chair before…
I took a risk by buying my chair before sitting in it, and it paid off. I’m normally someone who has to go in a store to buy things like this, so I was very hesitant, but I really like this chair. Now I have to buy one for my husband.
Response from WelaxSep 7, 2026
Dear Customer, Thank you so much for taking the time to share this — and for taking a chance on us! We completely understand that hesitation. A chair is something you normally want to sit in, feel, and test before committing to, so we don't take your trust lightly. Knowing it paid off and that you really love it means everything to us. Your words are exactly why we pour so much into getting the comfort and support right — so that ordering online never feels like a gamble. Turning a "someone who always has to shop in-store" into a happy chair owner is honestly the best kind of feedback we could receive. And it sounds like the chair has already earned a permanent spot in your home! How exciting that your husband is getting one too — sounds like he's in for a serious upgrade! When you're ready to order his, just reach out and we'll be happy to help you pick the perfect match. Enjoy your chair, and thank you again for trusting us — it truly made our day. Sincerely The Welax Support Team

