NICK C.
At first I was extremely disappointed…
At first I was extremely disappointed in my purchase because after placing my order I never received a notification that the items I ordered were not in stock and actually on back order.. which wouldn't matter but I specifically ordered everything from your business because of how fast everything was sent previously and everything seemed to be labeled in stock and available on the site so after not receiving anything after my purchase I emailed your company to be told alot of misinformation. I was even told that my light i ordered would be shipped at the end of that week but it showed up mysteriously on my porch the same day as the duct fan I ordered from you. No heads up or anything just like the light before it ended up on my porch with no warning so I could be home to grab it. Luckily I was home so it wasn't stolen or damaged. Your prices are fair but I wasn't impressed with your communication with your customers. Every order tracking is off and your customer service doesn't seem to know what's going on with your orders. I will ONLY order items that are cheap or not important if stolen going forward because I can't trust your company with communication but I did previously give your company a 5 star rating to receive the several future discounts promised and because my order was slightly discounted because you couldn't fulfill the order for my gorilla grow tent and I had to go buy one for alot more at a local store to avoid losing my plants because once again your company failed to warn me that my tent and light were both on back order.. even though my light actually wasn't and got shipped with my duct fan which didn't make any sense.



