WeGotSoccer.comReviews of wegotsoccer.com

Can we leave negative stars? I just ordered $1000 worth of kits for my two kids for their soccer team. All of the kits arrived on time and I was quite happy until I found that they had custom printed a Small sized jersey when all the others were Medium and Large. I reached out to "Gaby" via their zendesk help line and she was less than helpful. I asked for an itemized listing of my actual order... she did not provide it. Why is it this is the only company on the internet that wont give you an actual receipt... that is itemized? Now- I have a jersey that doesnt fit my daughter... that I need to reorder and their website does not allow for individual team jersey orders... What a nightmare... I suppose it's back to Soccer.com for our shoes, and other accessories.. avoid at all cost.

I WISH I COULD GIVE NEGATIVE STARS!!! 8 months for a shirt!! Every time I call, "order is back logged its now going to be the middle of next month"!!! UNREAL. WISH I NEVER HAD TO USE THIS COMPANY!!!

I ordered a Ronaldo jersey and it was delivered to me. It ran very small. I tried to exchange it for a larger size and they are refusing to exchange or refund saying it was customizable and final sale. I have never dealt with a company like this in my life. It's not like we got our last name on it. It is the name of a popular player. They lost a customer for life.

I would leave 0 stars but that is not possible. I ordered a jersey from them that said it was in stock and tracked my order each day. After 7 days it was still in progress so I went to the online chat function to see if my order was being shipped and was told it was out of stock. Of course I asked what online retailer allows you to order and pay for something that they do not have in stock but no answer was given. Unfortunately my local club uses them for our kits but I will do everything in my power to discontinue using this company. if you order from them, understand that it may be back ordered and they will not tell you for weeks.

First of all....the 800 # they have listed is disconnected. Big red flags. I finally called a # in MA prior to placimg.an order to ensure I'd receive b6 Christmas and was on hold for 15 minutes before I hung up. Thank God I didn't purchase anything here

Don't recommend purchasing shoes from this Company unless your a lawyer who reads the small print every time before you make a purchase. Ordered shoes for my son and they didn't fit. I took off the tag with plastic that goes thru the shoe lace hole so he could try them on. Not thinking anything of it I threw the tag away. Tried to exchange the shoes two days later and because I don't have the tag, they won't accept the return. I have the box, shoes were worn for 15 seconds indoors and never touched a soccer ball; however, without a tag they will not take them back. If I bought the shoes directly thru Nike, my son could have worn the shoes for 14 days and we could have returned them with no questions asked, but WEGOTSOCCER won't take them back without a tag. Anyways, kinda scammy in my opinion. Buy your shoes somewhere else!

The quality of the clothing is fine, but the customer service is horrible. There are plenty of better places to order.

HORRIBLE customer service!!! Just gave me the run around for over a month and staff is incapable of reasonable problem solving conversation, basically they just read scripted policies over and over to customers with complaints and never solve the problem. They will not back a defective product and I'm out $250 and stuck with a pair of cleats that can not be worn without the potential to cause an injury. I was told to contact the boot maker (in Italy) myself!🙄