WeGotSoccer.comReviews of wegotsoccer.com

Horrible customer service. I ordered a $250 dollar cleats about a month ago and didn’t not receive them. I called the store and they said they were not responsible ones the product leaves their store. So now I have just lost $250 dollars!! This store is nothing but fraud, do not buy from them!!

Ordered an Ertz womens #8 soccer jersey size ladies Medium. It was way too small by all standards. Tried to do a simple exchange for a larger size and was denied. They said "customized" shirts are final sale. How is #8 Ertz customized? That is her number. Nothing customized about it at all. I was reluctant to order from them in the beginning and they proved me right.

We received shoes that were too big for my daughter and we sent them back. First they don’t pay for returns and now they will not take them back because they said she wore them. She did not wear them. She walked on the hard wood floors and knew they were too big. We took them off immediately and put them back into the broken, beat up box. They are now sending them back to us with no credit and we cannot use them. This is absolutely crazy. Do not order off line from this company.

I returned an item (which of course I had to mail back myself at my own expense). The tracking showed it had been delivered to them two weeks ago at that point and I still did not receive a refund or any acknowledgment of receipt. I had to email multiple times to get a response and eventually a refund. Replied and said it should not be my job to micromanage my refund and that I was unhappy with my experience, and once again was ignored. These people are just jerks.

They sent me a wrong item that I need to return it, and the policy says if you are asking for a refund, you need to get confirmation from the company before you sent the item back. I asked for a refund and sent emails, tens of emails, and they never replied... I am thinking they are sending me the wrong item on purpose

I wouldn't use this company. Unfortunately, my sons soccer team does though. I wanted to buy a simple shirt to support the team. I'm usually a M or L in Nike. I went with a L to be sure. It fit like a Small - maybe even child or women's sizing. They asked for pictures. I sent them. They asked for more pictures with another Nike shirt to compare. I did with a M and the L they sent was smaller! They said they couldn't refund me but could offer my 20% of the same shirt. The shirt is very low quality - must be Nike's lowest offering - I'd say even similar on the kids jersey/uniforms. No chance I buy anything from this company again.

Worst attempt at omni-channel retail I have ever seen. If I buy something at the retail store in Jacksonville, it is always a great experience. The people are nice, and the product is solid. However, stay away from the website at all costs. Their fulfillment is awful, and then when you want to ask about it the service is equally awful. If you have a local store, you are probably safe (Jax for sure), but otherwise I would avoid them and use Soccer.com.

This company is mismanaged and deceitful and the customer service is awful! I ordered my son cleats and ten days passed with no shipping email and so I emailed them only to find out after three extra days they didn’t have his size! They offered me a smaller size!!! I was so angry and all they said was oops! This isn’t the first time this happened but it is the last. They cost me having to spend full price on another site because the 4th of July sales were over! Don’t shop here.