WefixapplianceReviews of wefixappliance.com

Best company ever, very professional and excellent customer service. Will highly recommend them

Quick service and fair prices! Will definitely recommend.

Fast service and realiable techs, went to my house, less than 1 hour after booking and got my washer fix in no time, good service over the phone and tech that was at my house, very professional and knew what he was doing. Highly recomended!

Great experience with WeFix! The technician was professional, explained everything clearly, and fixed our refrigerator. It’s working perfectly now. Highly recommend!

Customer service

This company overcharges. They tell you the cost to come out to repair has a $95 service charge. The guy was in my house for less than 30 minutes and charged more than 6 times the quoted fee to question the gas connection, there was not a problem because the burners lite up immediately. He said he probably had the parts in his vehicle. He walked to his vehicle, got two wired cords, installed them. The ovens lite. In the process he loosened my oven handle and did not look at the lower oven light. Now I have paid too much, the oven door handle is loose and the light in the bottom oven still needs to be changed. I could not turn the knob to get the light cover off. I am not a happy camper and will never use this company again. I texted the company about my concern, they are looking into it. After reviewing what they charged the two cords supposedly cost $183 + each. They offered to reduce the bill by $35. I asked if it cost $300 for less than 30 minutes of service. This company won't stop bothering me. I suppose they read the review and offered a refund of $60. What an insult. $300 service fee with an additional $366 for parts. They say they don't charge by the hour. How do you justify overcharging for two wires and less than 30 minutes of work. Don't use them, they are not truthful and OVERCHARGE. It was not an after-hours job. Whew!

Charged me $79 plus... diagnosed problem at a rental, never called me to discuss. Wanted to Charge $381 to replace a $12 drain hose. Never would I call them again. Horrible service, very very very overpriced

Their customer service rep was totally horrible. She has a dont give a damn attitude with customers. The scheduled a repair visit for two days after my fridge went down only to call me the morning of the appointment to cancel and reschedule for the following day. When they showed up the technician said my refrigerator compressor was shot. They were going to report this to my warranty company by the end of the day since they alrready delayed the repair by one day because of the canceled appointment. Well they did not do that at all and when I tried calling the next day she told me i had to wait until the end of the day for a service report to be sent. At the end of the day I get a call from them saying they want to send a master technician to review the problem. This master technician said the compressor was fine and the refrigerator has a freon leak. He said he would apply a sealant and recharge the system. That if the refrigerator wasnnt operating correctly after 2 days to call and let them know. Well after 2 days it still was not cold enough to freeze ice tray i placed in the freezer. So after multiple calls that went to voice mail and no calls returned i finally get through calling on someone else's phone. This lady customer service rep said they had to come back to verify that it was still not working and it would be another 2 days before someone could come out. Well this afternoon they called me and again canceled the appointment i have for the morning. Its been 9 days now without a refrigerator and im total over dealing with this company. I will start the process over with any other repair company and totally stay clear of "We DONT Fix Applinces"