WeCellTradeReviews of wecelltrade.com

Phone was inspected promptly after received and payment made quickly.

Horrible does not even begin to describe the customer service that this company provides. I’ve used these services twice. First problem, no problem. Second problem was hung up on twice after asking for a manager about conflicting emails sent buy them. Bad out weighs the good, unfortunately that the way the world is. I did eventually receive a call from a supervisor named Anna who was nothing but great after submitting a message via their website and also sending an email to the general company email. That was very surprising, as most things like that go unanswered. ***UPDATE 03/09/2023: received another call from Anna after writing my initial review to discuss our previous conversation and to see if she could help resolve any further issues. I GREATLY appreciate her for doing that, taking her time yet again to try and make things right. That's rare today! She also gave me her direct number for any further communication and ask that I please give them another try if possible in the future. To clear things up, I was in no way seeking anything out of this complaint or gain in any way, not did I receive anything. I simply wanted them to be aware of the customer service that was being provided to initial calls made to the company. Anna informed me that they are working to improve on their customer services and the issue with the partially person has been discussed. Anna, thank you again for your consideration and care in providing a better customer experience, I hope that your business continues to grow and experience great success. Stars improved to a 3 due to this, FYI I never leave a 5 because if we have reached the top we have no where else to go or improve on and that is when mistakes such as bad customer service begin. Thanks!

Great transaction I got my quote for a phone I wanted to trade in. They emailed me a shipping label and I sent in my device. Soon after my phone arrived, they inspected it and I got the full amount they quoted promptly deposited in my Zelle account. They are very easy to work with.

There was no reason for you to downgrade the value of my phone.

Very responsive and convenient! Great to know this revive is there!

Sale of my Garmin watch was made easy and price paid was best I received when I looked around

thanks for taking my very old phone

It was a good and easy trade at the best price I could find. I hadn't realized though that it would have fees taken out by paypal as other sites I've used in the past haven't sent the money that way so that lost most of the extra that I earned from the transaction. Perhaps the other sites are doing that now too as this was my first trade in a while.