Mendel E.
Terrible
Terrible. ZERO customer service, you can't even get through, there is no one to talk to.
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WebMD (webmd.com) has 103 customer reviews on Five Star Index, with an average rating of 2.3 out of 5.
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Mendel E.
Terrible. ZERO customer service, you can't even get through, there is no one to talk to.
Mightz Of G.
The website keep scrolling up as it keeps reloading with several layers of ads. For a site where people are going for medical advice to be so overly commercialized is quite concerning.
Jeanne
I would recommend Dr. Troxel to anyone looking for reconstruction or any plastic surgery. Long story short I had to have a mastectomy. I was recommend to Dr. Troxel by a few women at Central Peninsula Oncology, and I’m glad I was. I have worked in the medical field for over 20 years, and Dr. Troxel is by far one of the finniest caring doctors I have come in contact with. Being form New York myself, I prefer a doctor that gives it to me straight. Along with her staff (that has been with her for many years), which is typically not the case for doctors. Most doctors usually have a high turnover rate. That tells me Dr. Troxel is a wonderful person to work for also. The procedure I’m going through requires me to travel up to Anchorage every two weeks to fill the expander. Dr. Troxel is so careful about what she is doing that on one appointment Dr. Troxel would not do the fill because she was suspicious of a pimple on the incision line and did not want me to get an infection that could have resulted in taking the expander out and having to go through more surgery to clear up the infection. She gave me some ointment, bandaged it and called me the next day to see how everything was. I saw her two weeks later with no problem and had my second to last fill. I am glad I chose Dr. Troxel, for her professionalism, unwavering truthfulness, and for her staff. She is a wonderful doctor and human being.
Jared T.
Im in back pain for over 2 weeks now and they wouldnt give me pain meds?! They said if gets worse go to the ER.. uhh well YA! Obviously.. plus i was 7 minutes late and they wont give me a blood test. Did i mention i was fasting all day.
William R.
If I could give it zero I would! Email “ contact us “ facility doesn’t work....surprise, surprise! And there are long running scam advertisements running as sponsored on their site. If they allow this, then as far as I’m concerned, anything they recommend needs to be taken with a pinch of salt!
Ben P.
demands full data access. absolutely not
Zachary
I tried using their tool where you can upload your vaccine records manually. It worked, I put in my vaccine history, but then later when I tried to access it in my account, it just kept directing me to their general page on vaccinating children. They don't have a customer service phone number, and they ignored my emails and messages on social media. Terrible company - don't trust them with your information. You really get what you pay for with this company.
Roxi
They have our clinic information wrong. As in, completely wrong address, company, and contact information. There's no way to update it, and nobody will respond to tickets, voicemails, or emails.