WebHostingBuzzReviews of webhostingbuzz.com

Beyond frustrating experience. I was happy with webhostingbuzz for years-- great pricing, easy to resolve issues via chat... but this last year has been a nightmare with multiple clients sites going down repeatedly. In the middle of June there was a server migration that caused my site to go down and my email to be impacted-- but the current situation is the WORST I have ever experienced. My email and site was down for some 36 hours and still seems unstable. My domain is unfortunately registered through them so I am stuck waiting on them to finally release it so I can fully transfer my service.

I am a customer for five years . the service just fell , I had huge prejudice because of them not recommend!

I have been with WHB for over 10 years now, and it has been in the last 5 that they have gone down hill. From the overseas (Russian from the looks of it) customer service, which used to be right here in the US, to downtimes of over a day at a shot (twice this year so far). I wish I knew what happened to them, but they are going to lose all their businesses who rely on 100% uptime of their websites and email. Not to mention that their reputation is going down the drain, and rightfully so.

All I wanted was reliable email forwarding, and they can't provide that. The shared server I'm assigned to has been down 2x in less than a year, and now they are experiencing a total DNS failure. Not reliable. Time to move on to other solutions.

I have been very frustrated with WebHostingBuzz numerous times. My websites are down often and their support provides little remedy. Most recently, they tell me my sites come up fine on their end, yet when I try to access sites from numerous computers and browsers, the sites generate 404 errors.

worst experience ever, unreliable, slow and rude management. Lucky find a web host after this nightmare and happy for long time !

I recently switched back to this company after 5 years away, because it used to be great, but I am regretting my decision. I have had more down time with this company in the last 4 months than I had with my previous host in 5 years, including most recently a 28.4 hour down time that started on February 22nd, and I still can't access my cPanel and thus my databases through the usual secure gateway. When I took several opportunities to check in with the live chat staff to ask if there was any news on the sever issue, no one had a clue. When I asked to be moved to a functional server (the precious little information going out indicated there was a network issue, not a hardware issue on the server itself) I was told that was impossible without the network connection. (For a company that claims 24 hour staff at their data centers, I find it hard to believe that a network is required to transfer data between servers. Or are you not staffing your data centers with in-person staff in the middle of the day?) Unacceptable! If things do not greatly improve very soon, I will likely be looking for another company when I can afford to make the switch. Alas, I'm well beyond the refund period, but I paid for 2 years...

As a managed services client, I've been experiencing the worst tech support, clueless live tech chat discussions and the most chaotic ticketing system ever. Do yourself a favor and look for a better host.