WebHostingBuzzReviews of webhostingbuzz.com

Son una basura, no tienen personal para repeler los mas sencillos ataques de DDos (Denegación de servicio). Se hacen los locos dando vueltas para no atender una urgencia. Se caen a cada rato y no son prestos a atender estas caídas. No tienen numero telefónico para soporte y el que ponen en el blog no es el de ellos. Definitivamente una empresa que no debería existir.

WHB deleted all my websites. The bare minimum you'd hope for from a host is that they don't delete all your stuff. Very poor.

I have had an account for over 12 yrs and this year WHB became pathetic. I have not been able to access my website this entire year & after numerous support attempts, I get 1 response and never hear back. I even sent 2 messages to the CEO and never received a reply. WHB has yet to address my issue and now have the audacity to send me an invoice and once again ignore my response and send an invoice reminder. I don't know what happened to them but they are now horrible. My sister had similar problems & WHB NEVER bothered to respond to her either.

After 12 years with them, I am jumping ship! The past several years the service has been horrible and it is just getting worse. I have a reseller account and the servers are down what seems like half of the time. When they aren't down, sites take FOREVER to load. When you submit a support ticket, the typical response time is over 12 hours and recently over 24 hours! You can no longer reach anyone on the phone and prior support tickets keep getting deleted. Save yourself the trouble and find somewhere else to host your sites.

A customer of 10 years. In the last year of so the entire company has fallen to bits, Terrible customer service, Extremely poor performance, Constant downtime, im not exaggerating when I say I have been getting 5-50 crashes and time-outs every single day. I moved my websites to SiteGround earlier in the week and have had no issues. For a customer of 10 years I have been treated terribly by support staff. You submit a ticket, and you get a reply from someone that hasnt read the ticket and has no idea what they are talking about, you explain it again and then someone else replies to the ticket on a completely different subject entirely, always in broken English, Repeat yourself 10 times in the same ticket thread as each time you get a new person answer the replys and they start from scratch and don't read any of the exiting tickets. Tickets were all about downtime, bad performance. I was moved servers on multiple occasions that took 24+ hours to do and was never informed! I was at a point where I was having to send multiple tickets a day to keep my website up as their servers are so unstable. Looking back over the hundreads of tickets I made over 2015/16 they were mostly all about the servers I was put on going down, and I was moved a lot! I was only hosting 1 simple wordpress website. WHB fell to bits in the last year or two. Avoid like the plague.

I have been one of their customer since 2005. The service was very ok up to this year. The up-time became under the acceptable, the support becomes slow to react to situations. They migrated without any advice to a new version of php and mysql. After have been blocked in my activities many days, many times during the last 2 months, I decided to move to another hoster.

For years I had a small account on this service. Never really did much with it. Now that I am trying to use the account on a daily basis the short comings are more than apparent. Site can't remain on line and reachable which means the email can't be forwarded via MX records reliably. Support used to have chat but that hasn't worked in months. I think they all went on holidays since I got responses to my many emails about a month late and all at once. If I can ever get into my account I'll shut it down and host elsewhere. Run away, run away.

I have been trying to get assistance from customer support for a year now. I want to cancel my service but they will not cancel it or answer me. They keep billing me every year for a service I'm not using. I had signed up for automatic bill pay and they just keep taking my money but do not respond when I ask for assistance to stop payments and cancel my service. I'm absolutely furious. When I try to call the so-called 24 hour number, it always says "call failed." If I try to get on the 24 hour chat, the page says it's not working. If I submit a ticket, it never gets answered, then it disappears. Emails I send go unanswered. I left a bad rating several months ago and that got a reply quickly, but after I explained the problem, I was then ignored and no one helped me or got back to me. I don't know what else to do. I am contacting my bank about fraudulent charges.