David L.
2 Good years of web hosting with this company
I want to give a little background from myself since I do not feel that the "customer is always right". I'm the type of customer who does not believe that I am entitled to anything and everything when a service is purchased. I believe that a customer and the employee/employer of the company often form a kind of mutual coexisting relationship that should offer each other respect. I also believe that everything is not perfect, so mistakes sometimes happen on either end (such as downtime on servers, etc). PRO: - Good uptime. - Really great customer support although they may be slow to respond at times. They're human, so it will take a while sometimes. However, my responses have always been in less than 16 hours but more often an hour or so. :) CON: - I honestly cannot think of any. With that said, I have been using their packages to host my websites since April 2013 and I have had a few bumps of downtime or people having errors when connecting to my website. Fortunately, their customer support have been REALLY great to me and they helped smoothen those bumps as quickly as possible. :) But alas, my time and interest in creating websites have come to an end and I will be bidding WHB farewell until my interest in creating websites revives. :( Would I recommend this company? I definitely would! I feel like the employees here genuinely care about our problems when we ask them for/to help. At least that was how it was for me.