WebHostFaceReviews of webhostface.com

Buy the life time subscription

Exceptional hosting company, quick to reply to any issues. Quick to help me find a solution and very competative prices.

I've had this company as my host for several years. Their chat and customer service used to be stellar and I could always reach someone any time of day or night. They were very helpful. About 2+ years ago I started having trouble with their chat always saying it's offline so I couldn't reach anyone...while frustrating as it was, I figured it was a technical issue and it would be resolved soon so I hung out with it as my sites were just a one page thing pointing people to my social media pages....NOW I'm pissed. I was working at getting the sites fully developed and I asked WHF for help with that...they replied through email and gave me a reasonable price per page...then CRICKETS! I asked over and over for help to move on and pay the fee and get started but no one ever replied to me on it again. I gave up. Now I have someone else who is building the sites for me and WHF has migrated the sites of everyone to new servers...great but I can't reach ANYONE by phone or by chat to help me!! Nothing works! Chat continues to say OFFLINE. I am beyond frustrated with this company and if this isn't resolved today, I'm leaving for another more reliable company. The claim 24/7 chat and phone but that is no longer the case as YOU CAN'T REACH ANYONE!! Doesn't matter where on their site that you click the chat button...all pages lead to OFFLINE! Bottom line, I say look elsewhere for a reliable host because WHF can't even fix their own chat box to go online in the middle of the day, or anytime for that matter! And yes, I've tried on several different devices with the same result...OFFLINE.

I have had a very negative experience with WebHostFace over the past 5 years. Initially, they provided good service and I was able to access all of my websites without issue. However, after their server migration in late 2022, I started to experience major problems accessing certain sites. Despite contacting support for help on numerous occasions, I was met with unhelpful responses and left feeling like I was on my own. After struggling for some time, I eventually decided to move my website hosting to another company and haven’t looked back since.

extended my plan and I could not cancel yet without my consent charged me on playpal 10X price. Avoid at all cost

Poor service. Good luck trying to cancel if you get roped into using this company. Don't be fooled by the cheap sign up. They WILL NOT refund you in any instance, read the other reviews on this site and elsewhere. Billed me for a service that I have not even received yet, hasn't even started and they will not refund me. Avoid them, there are plenty of better hosting services out there.

It's a terrible company. DO NOT use their service.

This service is the worse ever. I purchased a face time hosting and now the service gone to crap. they start good but after I purchased the life-time plan, they started to limited the capacity, memory and bandwidth. DO NOT JOIN THIS CRAPPY HOSTING PROVIDER