Valdis S.
No normal customer support
No normal customer support
Webflow is a Website Experience Platform that empowers modern marketing teams to visually build, manage, and optimize stunning websites that offer both the consumer experience teams expect and the enterprise-grade performance and scale they need. With AI-driven personalization baked in, Webflow helps teams significantly boost conversion rates, translating directly into measurable business growth.Today, over 300,000 of the best companies in the world from The New York Times, Dropbox, Away, Clear, Lattice, Vanta, TED, IDEO, Greenhouse, Checkout.com to Orangetheory Fitness build, manage, and optimize their websites on Webflow. Founded in 2013 and based in San Francisco, Webflow is backed by Accel, CapitalG, Silversmith Capital Partners, Y-Combinator, and Draper Associates.
Webflow (webflow.com) has 239 customer reviews on Five Star Index, with an average rating of 1.9 out of 5.
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IT & Communication · Spring Valley, California
Excellent

IT & Communication · San Francisco, California
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IT & Communication · San Francisco, California
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IT & Communication · Los Angeles, California
Excellent
Showing 159 reviews with 1 star · Clear filters
Valdis S.
No normal customer support
Peter B.
A joke. Just doesn't work. I can't believe Webflow is in the conversation. Freezes and hangs all the time.
Marcus M.
I do not know why this company is so difficult to work with. It's so complicated that my company purchased the wrong package, and I needed to change the plan that we require. We could not even get a start, and after 1-week, we still have no answer, no email response, nothing... It's extremely frustrating because we have lost a week of time.
Sasha Z.
I bought a webflow template for my website which worked 90% of the way. The other 10% was a nightmare to get to work. Honestly an absolute nightmate fixing bugs and errors. SO happy I now no longer need to use this to build or host my website.
Asa
Zero customer service.
Anderson
This company keeps allowing partners (people who are actually show that they're officially part of their partners program, allegedly) to straight up lie about the platform and other platforms, in order to try to make their sale. Not just little fibs and truth-stretching...I mean flatout will make stories up and misrepresent statistics/situations about other platforms (especially wordpress) to basically pull the "throw everyone else under the bus, while acting like Webflow is perfect" deck of cards. They also have a massive pool of shill-bot spammers on Linkedin who do absolutely nothing but constantly post the above kinds of posts. -- I literally refresh the page, and over half a dozen of the posts that appear in my feed are them. If it actually held water, I could hold my tongue...but it's not even a quality web builder by comparison. I've used it myself and it is often very confusing and very limiting. Sure of what you can edit out of the box, right up front, it seems slick. But once you actually try to do anything real with it? You're locked into the same routine that they claim you won't be in...which is you'll have to get a developer/designer to make your changes for you. Sick of the lying, and sick of the flood of spam. Get control of your own marketing strategies and partners, and start accurately representing the platform. There's a reason they struggle to get past even 1.5% market share of websites. Should rename to GriftFlow.
Simon M.
Webflow has officially transitioned from a creative tool to a predatory, corporate money-grab. It is, without a doubt, the most overrated and overpriced ecosystem in the modern web development space. If you value your money, your time, or your sanity, stay as far away as possible. A Financial Black Hole The pricing model is nothing short of extortion. They’ve engineered a system where you are billed at every possible corner - Workspace plans, Site plans, CMS limits, and form submission caps. It is a convoluted mess designed to bleed freelancers and small agencies dry. You start with a "reasonable" price, and by the time you add basic functionality that should be standard, you’re paying enterprise-level fees for a mediocre setup. The "Locked-In" Trap Webflow is a gilded cage. Their "no-code" promise is a bait-and-switch. You spend hundreds of hours learning their specific, rigid workflow, only to realize you are completely locked into their proprietary hosting. Exporting code? Sure, if you want a static, broken mess that loses all CMS functionality. They know that once you’ve built a complex site, it’s a nightmare to leave, and they use that leverage to hike prices whenever they feel like it. Stagnant Innovation & Artificial Limits While they spend millions on marketing and flashy conferences, the actual "innovation" is a joke. We are still waiting for basic, native features that should have been implemented years ago. Instead, we get "logic" features that are severely limited and "Apps" that are just another way for third-party devs to charge you for things Webflow is too lazy to build natively. The Verdict Webflow is a bloated, restrictive, and pathologically expensive platform that thrives on hype rather than actual utility. It’s a tool for people who want to look like developers while paying three times the price for half the freedom. Save yourself the headache - use literally anything else.
om-dev
El soporte no sirve. solo les importa tu dinero. no responden el soporte nunca. y ademas van a quitar la opción de agregar usuarios. solo sera utilizando aplicaciones de terceros. muy caro para lo que ofrecen. ladrones