WebflowReviews of webflow.com

Paid for a premium membership, but all of my sites and my account said "starter"; nothing premium about it. I purchased a template but about 1/4 of the elements actually worked on it once purchased. I emailed asking to cancel and remove the template for a refund since the "service they provided" wasn't -actually- provided. For $89, the template should not have "missing" elements and for $229, after 5 days, any account should be updated to show it isn't a "starter" account. Much to no one's surprise, customer service wasn't able to help even in the slightest. Take your money to Wix for half of the price a 1/100th of the hassle of working with Webflow.

3 days not i am waiting customer care to reply to my email i sent them asking why i paid the money for the Core Plan but didnt get the benefits

I have started to genuinely hate Webflow now and regret placing so many sites on it. I always have to create sites and delete sites. Webflow is the ONLY platform that will take the money for the whole month and if you cancel two days in, it will stop your access immediately even though you have already paid for that month. It won't give you access not will it refund you. I have found no other website builder that does this. It is done on purpose. Because you know they will stop access you wait until the last few days to cancel, and what ultimate happens is that you forget and they get another months money from you. They pretend to be in support of the website designers etc, but they are more greedy that much bigger companies I have come across. I have moved most of sites away, and few sites that remain with webflow, I can't move easily, and I genuinely now regret building my sites on webflow.

As a $1 billion company it's a same how much incompetence runs through this company. They have no mature eCommerce solution and their fees are exuberant and rising by the day. To make things worse, their billing and subscription is purposely engineered to be confusing. It makes absolutely no sense and everyone in their FB group complains about it. Webflow has a great tool but they are puppets to their share holders who clearly want to squeeze every cent out of every person.

I am having a very bad experience with this service. It is a shame as it has some good features and a lot of promise. I was in a rush to make a better website. I created a website on webflow, but it wouldn't let me edit it as a designer. It said I can invite one person, but it wouldn't let me. This seemed like a bug but I didn't have time to address. I therefore paid for a core workspace just to invite a developer to help me. I have since tried to switch to a free account but webflow won't let me stop paying for the core space (which I don't think I should have needed). I have contacted support and it has been slow and not very helpful. Will update if things change but so far I wish I had used a different service and may change my provider.

Supports putin. Webflow please switch off service on russian territory. Please do not support terrorism, putin and fushists.

Very frustrated. Wasted hours on trying to use their free template Newport. Its clunky and difficult to use. Wix is leagues ahead of them.

I've been making web content for 20 years, and was excited to launch a suite of new projects using their service. However, I experienced really terrible support. I can't believe how slow and ridiculous. The rulebook for engaging with Webflow support seems to be so stringent that you really can't get through to a person who cares in a meaningful way. The robotic inhuman responses are frankly insulting. What a shame. I was about to recommend this service to my entire company. Given their support issues, I really can't make a recommendation to anyone in good conscience.