WebflowReviews of webflow.com

1.9239 reviews
IT & Communication
Castro Street 650, Mountain View, California

Webflow

About Webflow

Webflow is a Website Experience Platform that empowers modern marketing teams to visually build, manage, and optimize stunning websites that offer both the consumer experience teams expect and the enterprise-grade performance and scale they need. With AI-driven personalization baked in, Webflow helps teams significantly boost conversion rates, translating directly into measurable business growth.Today, over 300,000 of the best companies in the world from The New York Times, Dropbox, Away, Clear, Lattice, Vanta, TED, IDEO, Greenhouse, Checkout.com to Orangetheory Fitness build, manage, and optimize their websites on Webflow. Founded in 2013 and based in San Francisco, Webflow is backed by Accel, CapitalG, Silversmith Capital Partners, Y-Combinator, and Draper Associates.

Webflow (webflow.com) has 239 customer reviews on Five Star Index, with an average rating of 1.9 out of 5.

Also known as: webflow.com
Website: webflow.com
Category: IT & Communication
Location: Mountain View, California
Listed on Five Star Index: 2026

About these reviews

Replies: The company has not replied to any reviews yet.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Webflow reviews

Showing 159 reviews with 1 star · Clear filters

Alice
Sep 12, 2023
Really unnecessary hard to use…
Really unnecessary hard to use platform. I guess it MIGHT be okay for designers? But for anyone else in the team its horrible. Adding additional options for marketing to use is also horrible
Hiram
Sep 11, 2023
I wish I could give a 0 star
I wish I could give a 0 star, I've been designing websites for 36 years but cannot get my head around webflow admin panel or even find my account half the time, their navigation and design elements are hideously unintuative and slow to respond. I bought a template and used it for a few weeks, now it keeps asking me to buy a template, I really despise their design environment and their packages are quite confusing. A Support question took a few days to be answered. I read the DIVI reviews here and the contrast could not be greater (take note webflow), I'm shifting to elegant themes, sod the template lost investment, support is paramount and after reading the reviews for webflow here, I am amazed they are still in business.
K.B.
Aug 30, 2023
Zero customer service!
Waiting since ten days (10!) for a customer support answer. I've never encountered anything near that, and I've contacted airlines, post office, DMV, etc. I'm contacting them about an error on THEIR side, which holds me back. Unbelievable!
James A.
Aug 23, 2023
customer support is non-existent
customer support is non-existent
Ohad N.
Jul 30, 2023
Support takes forever to respond
Support takes forever to respond Plenty of bugs in the system - form integrating GA or Intercom to publishing the domain
Damjan T.
Jul 17, 2023
Pure Scam
Pure Scam, not user friendly, bad UI
Bubbles F.
Jul 8, 2023
It's impossible to delete accounts
It's impossible to delete accounts or find billing pages, you have to email support. SCAM!
Leo R.
Jun 27, 2023
Don't use Webflow if you might need help with their interface from customer service. Framer is a better platform.
If you're someone use is used to using your host or a theme developer to help you with WordPress - know Webflow WILL NOT BE THERE FOR YOU. I'm on my 3rd client site for webflow and I'm done! I like the super customizations, but Webflow relies on their forum for people to help you for free. There is a better CMS called FRAMER that I am switching all my sites too. Webflow never responds to any of my questions and once in blue moon when they do, it will be 5 days later. Terrible terrible worst web hosting service I've ever use and I've been designing sites for 15 years!

WebflowReviews of webflow.com

About Webflow

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Really unnecessary hard to use…

I wish I could give a 0 star

Zero customer service!

customer support is non-existent

Support takes forever to respond

Pure Scam

It's impossible to delete accounts

Don't use Webflow if you might need help with their interface from customer service. Framer is a better platform.

About Webflow

About these reviews

More in IT & Communication, California

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GET MY FUNDS LLC

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Webflow reviews

Really unnecessary hard to use…

I wish I could give a 0 star

Zero customer service!

customer support is non-existent

Support takes forever to respond

Pure Scam

It's impossible to delete accounts

Don't use Webflow if you might need help with their interface from customer service. Framer is a better platform.