WebflowReviews of webflow.com

Where do I even start... As a marketer of 11 years, Webflow is by far the most expensive, un-user-friendly piece of garbage I have ever used with awful sales reps. Unless you are very experienced with code and script, do not get Webflow - and even then... I still wouldn't recommend it. I can tell you with certainty that in almost all cases you are better off just using WordPress, Wix or Shopify to save yourself the money and the pain. Oh and if you want more than two people designing on the website at the same time, that's a minimum of $35,000 per annum regardless of the size of your business - it genuinely feels bonkers to even type that and the reps even felt embarrassed saying it. Awful experience. Can't wait to leave.

Absolute nightmare. A friend of mine built a simple landing page on Webflow and asked me to help her connect a custom domain. Should’ve been a quick favor - but no. First, I can’t even log in with her credentials. Resetting the password doesn’t work, and the login screen just keeps glitching. Then we tried the “team” approach - she invited me to collaborate. Guess what? Webflow wants BOTH of us to pay just so I can help her fix a basic setup issue. What kind of logic is that? I’m not even trying to build anything myself - just lending a hand. This platform is hostile to collaboration and clearly designed to squeeze money out of users at every step. It’s overly complex, clunky, and way too greedy. I don’t recommend Webflow to anyone. Stay away.

The plan policy is basically a scam

I bought a template for 49$ but I can't use it because I can't login, I have tried to contact the customer service but none reply. THE WORST CMS EVER!

Take notice of the reviews here! There is a constant feature creep towards higher tiers; your small website quickly becomes expensive! The licensing model is hard to understand; I would even consider intentionally making it hard to understand, as this company's greed has no limits. When I claimed a refund, instead of refunding the amount to my card, they kept it as a balance on their account. This should be an option that I should decide. Greed. Their support... is nonexistent! Paying premium and getting email support after a few days is not good enough! The "AI" support is not AI; it is "Stupid" support.

Take note of all the 1 star reviews. Use Wix, Carrd, Wrodpress etc. Furiously irritating and no support

Teaches me right learning and investing in saas and they changed all prices and T&C wity draconian and damaging effects on my customers! Moving on! Ghastly company sho disrespected a huge community of creatives and it teaches us all saas is not the answer I just got an email about them enforcing bandwidth rules so all my customers are moved free of charge on framer

Had a very negative experience with Webflow (ticket 804607). In short, do not do annual billing. They do not do partial credit or prorated refunds should a client have a bad experience or otherwise need to cancel. Including if a renewal is unauthorized or accidental when managing multiple accounts. Poor customer service with boilerplate responses.