WebeyestoreReviews of webeyestore.com

I wish I had read the reviews before I started using them. You can't reach anyone by phone or chat. You can email them but it takes days for them to respond. They sent the wrong prescription and I still don't have resolution on the replacement lens. I had to order a box NDA because I was out and hoping they will retund the charge but I'm not holding my breath. Even then it still took days to get a NDA which was still shipped as an air saver. Good gravy! Stop clearly they are cheap for a reason. DO NOT use them. You might pay a little bit more somewhere else but hopefull you'll get better service.

This was the worst internet shopping experience I've had in 20 years. I finally received my order over 30 days past when they said I would receive it. I sent many emails to their shipping and customer service only to be answered by generic emails. I called their customer service hotline, got voice mail every time and never received a call back. They promised twice that the product would be shipped that week and I would receive a tracking number and I never got a tracking number nor was the product shipped. When they finally provided a tracking number, they must not have paid for tracking because inquiries on the USPS web site provided no information on the status of the shipment. An email and call to their customer service department to confirm shipment went unanswered. Never once was there an apology or explanation as to why there was a delay. The only reason I'm not sending the package back is because I think it would be another long nightmare trying to get my money back from them and I'm tired of them, so in that respect they "win". Needless to say, I won't ever be doing business with them again.