WebEyeCareReviews of webeyecare.com

Everything Thank you kindly

My order was quickly filled and shipped. Thank you.

Really fast delivery and accurate fidelity of prescription to order.

Super easy transaction! Fast shipping

I had a very disappointing experience ordering contact lenses from this company. I initially chose them because their prices appeared to be the most affordable, but after unexpected additional charges, that was no longer the case. I provided my prescription, only to be told it had expired. I was then advised to complete an online eye test, which I paid for. After following up on my order, I was told again that I needed to take the online test but this time the contact lense online test, resulting in a second charge of $16.49. To make matters worse, I was later informed that my original prescription did not specify contact lenses, meaning my order could not be processed at all. After waiting an entire month with no resolution, I ultimately had to cancel my order. The whole process was frustrating, time-consuming, and poorly communicated.

The process of ordering was simple.

Ordering contacts was relatively easy and they were delivered quickly. The only reason I didn't give a 5 star is that now that I ordered a years supply, they are offering me a discount through the rewards program, which is pretty much worthless since I just paid about $1000 for the year already and don't need more. They should have just offered a coupon up front.

Easy experience navigating the website and purchasing what I needed. Competitive prices. Good email notifications to keep me informed of the product delivery progress. Customer support for my inquiry was timely. Package arrived early and in good condition. Thank you!