WebEyeCare Reviews | Read Customer Reviews of webeyecare.com

WebEyeCareReviews of webeyecare.com

4.21,039 reviews
Vision & Hearing
10 Canal Street Suite 205, Bristol, Pennsylvania

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WebEyeCare

About WebEyeCare

Welcome to WebEyeCare, your source for the lowest prices on contact lenses. We constantly strive to exceed our customers expectations by delivering name brand contact lenses at the lowest possible prices. All contact lenses dispensed by WebEyeCare are the exact same lenses as prescribed by your doctor and are delivered to you in sealed containers direct from the manufacturer. At WebEyeCare, our primary focus is providing our customers with the dedicated personalized customer service combined with the lowest prices on the internet. WebEyeCare offers a wide variety of contacts including colored, toric and multifocal lenses that will surely fit your lifestyle!

WebEyeCare (webeyecare.com) has 1,039 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.

Also known as: webeyecare.com
Website: webeyecare.com
Category: Vision & Hearing
Location: Bristol, Pennsylvania
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 56% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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WebEyeCare reviews

1,039 approved reviews, newest moderated first

Luis Herrera R.
Jul 26, 2020
It was easy to submit my prescription…
It was easy to submit my prescription online. I was able to get my shipment sooner than i thought. I will be refilling them from here.
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Ken
Jul 23, 2020
Ordered two boxes of contacts
Ordered two boxes of contacts, website was very easy to use, order came quickly and everything is great.
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Marjorie D.
Jul 14, 2020
AWFUL customer service!
AWFUL customer service! My package was lost. I was lied to on multiple occasions. I called - I emailed I received nothing. I was told items shipped when they did not. I was told a manager was out to lunch and then magically appeared. THE WORST SERVICE EVER!!!!!!!!
Response from WebEyeCareJul 15, 2020
Thank you for reviewing your purchase with WebEyeCare. Your order was replaced when you advised us it was not received. After the replacement was shipped you then told us you needed a different address and it was replaced a second time. We apologize that you are unhappy with your customer service experience. Thank you.
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Bret B.
Jul 6, 2020
EASY AND HELPFUL
EASY AND HELPFUL
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Duane H.
Jun 4, 2020
Can't see as I write this review....
Ordered on May 21st. After not receiving any product or communication, on the 28th I decided to check my order. Not only had it not shipped, it stated that they were still awaiting payment even though my account had been charged. Company stated that they would expedite my order to me. To me expedited means fastest shipping method..overnight. Received message on 31st saying my order was just then being shipped. So much for my promised expedited shipping. Here it is the 4th pf June and I am still waiting. Order due to arrive sometime today. Certainly wont have to worry about my business or that of my family and friends from this point on.
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Amanda H.
Jun 4, 2020
Best way to order contacts!
Great service! Always fast delivery and the website reorder option is super easy to use!!
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Cheryl M.
May 31, 2020
excellent customer service!
excellent customer service!
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Mimi T.
May 26, 2020
I waited 21 days for them to deliver my…
I waited 21 days for them to deliver my order. I never received my prescription or my contacts. The service representative Mary didn’t reply to my follow up emails. I do not recommend doing business with this company. Bad business. Update, I continue to get the run around from this company. I have asked for a refund two times now. I would like a refund on the contacts I ordered and never received. I had to order from 1-800 contacts and their customer service is impeccable. My contacts have already been shipped and I have the tracking number.
Response from WebEyeCareMay 27, 2020
Hi Mimi - We are very sorry to hear this and apologize for any inconvenience you may have experienced. We greatly value customer feedback and would love to connect with you to ensure we remedy this. Please contact [email protected] if you have a moment. Thank you.
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