WebEyeCareReviews of webeyecare.com

Response from WebEyeCareSep 20, 2021

Thank you for the kind words. We greatly appreciate your recommendation.

Response from WebEyeCareSep 20, 2021

We are thrilled to have exceeded your expectations. Thank you so much for your kind words and we look forward to serving you in the future.

Response from WebEyeCareSep 20, 2021

We are thrilled to hear that you have been pleased with your experience. Thank you for the recommendation and we look forward to serving you in the future.

Response from WebEyeCareSep 20, 2021

We are thrilled to have exceeded your expectations. Thank you so much for your kind words and we look forward to serving you in the future.

Response from WebEyeCareJun 4, 2021

Thank you for reviewing your purchase with WebEyeCare. Our system show your order was placed with the Free 5-10 business day ground shipping on Wednesday May 26th after our 1pm EST Shipping cut off. The order was sent to our shipping department Thursday May 27th. Due to staffing shortages it can take one to two business days for our shipping department to pull, package, label, and ship an order out or notify our customer service team of insufficient stock preventing an order from being filled. With Saturday and Sunday not being business days and Monday being a holiday, the second business day of the order processing through our shipping department was Tuesday June 1st. When you called on June 1st the representative did explain to you that the order was still with our shipping department and we were waiting for an update from that department. When the order was still not updated to shipped on Wednesday June 2nd you were notified via email of the additional delay. When you called on Wednesday the representative did upgrade your shipping from the free 5-10 business day ground to the 3-7 business day ground at no cost to you. When you called again on June 3rd and requested a cancelation we promptly canceled and refunded the order. From start to your cancelation request the order was 4 business days old. We apologize for the inconvenience the brief delay caused you. Please let us know if you have any additional questions. Thank you!

Response from WebEyeCareJun 3, 2021

We are very sorry to hear this and apologize for any inconvenience you may have experienced. We greatly value customer feedback and would love to connect with you to ensure we remedy this. Please contact [email protected] if you have a moment. Thank you.

Response from WebEyeCareJun 1, 2021

We are thrilled to hear that you have been pleased with your experience. Thank you for the recommendation and we look forward to serving you in the future.

Response from WebEyeCareJun 1, 2021

We are thrilled to hear that you have been pleased with your experience. Thank you for the recommendation and we look forward to serving you in the future.