WebEyeCare Reviews | Read Customer Reviews of webeyecare.com

WebEyeCareReviews of webeyecare.com

4.21,039 reviews
Vision & Hearing
10 Canal Street Suite 205, Bristol, Pennsylvania

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WebEyeCare

About WebEyeCare

Welcome to WebEyeCare, your source for the lowest prices on contact lenses. We constantly strive to exceed our customers expectations by delivering name brand contact lenses at the lowest possible prices. All contact lenses dispensed by WebEyeCare are the exact same lenses as prescribed by your doctor and are delivered to you in sealed containers direct from the manufacturer. At WebEyeCare, our primary focus is providing our customers with the dedicated personalized customer service combined with the lowest prices on the internet. WebEyeCare offers a wide variety of contacts including colored, toric and multifocal lenses that will surely fit your lifestyle!

WebEyeCare (webeyecare.com) has 1,039 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.

Also known as: webeyecare.com
Website: webeyecare.com
Category: Vision & Hearing
Location: Bristol, Pennsylvania
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 56% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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WebEyeCare reviews

1,039 approved reviews, newest moderated first

Queengeegold
Oct 15, 2023
Fast and secured
Fast and secured
Response from WebEyeCareOct 17, 2023
Awesome to hear! Thank you for recommending us!
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Ginger H.
Oct 12, 2023
Easy ordering process. Quick Delivery.
Have ordered my contacts from Web Eye Care several times. Very satisfied with service and you can’t beat the price. Easy ordering process is another positive.
Response from WebEyeCareOct 17, 2023
We're so glad you enjoyed your ordering experience and look forward to SEEing you in the future :)
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Michael
Oct 6, 2023
Poorest Customer Service
This organization provides the most abysmal Customer Service I have encountered in my buying experience! One cannot speak with a live body, only an 888 phone number that never picks up. Although the live chat women was interested in trying to solve an inquiry. Requested a call back from a person in authority, but only received a message from the same 888 number with no extension to make contact. I did eventually got my order but bow to never reorder from this group no matter what price they advertise. It is a “bait and switch” organization. Buyer beware!!
Response from WebEyeCareOct 9, 2023
We do apologize for your less-than-ideal experience as we pride ourselves on excellent customer service. Our main customer service line is the 888 number - we do not have another customer service line. Our system does indicate that a customer service manager did respond to your call back with a voice message, however, we understand your frustration.
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brooke S.
Sep 26, 2023
200.00 and no contacts
I ordered contacts on 9/6. I have contacted the company twice in regards to my order that I have yet to receive. Both times I am told they will ship the next day. This is the worst contact business ever . I have since requested a refund.
Response from WebEyeCareSep 28, 2023
We do apologize for your less-than-ideal experience and are sorry to see that the delay resulted in the order cancellation. Thank you for your feedback.
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Ryan
Aug 29, 2023
A little slow, but...
It took a longer time for this order than my previous 3. But I still saved $40 over every other site. Order#91160393.
Response from WebEyeCareAug 29, 2023
Thank you so much for your feedback!
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Jessica B.
Aug 26, 2023
Great work!
Fast service, delivered on time!
Response from WebEyeCareAug 28, 2023
Awesome to hear! Thank you for recommending us!
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Tiffany W.
Aug 25, 2023
I will start by saying they are…
I will start by saying they are refunding my money, but the eye test is seriously looking at one letter the same size everytime and saying right,left top or bottom. Not sure how they can accurately get a rx off of this
Response from WebEyeCareAug 25, 2023
Hello. While we're sorry to hear that the online vision test didn't work out for you, please be assured that the test is FDA approved and all test results are reviewed by an licensed ophthalmologist.
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Island L.
Aug 3, 2023
30% "processing fee"
30% "processing fee"! I'm guessing the 5 star reviews are fake. Who would pay 30% processing fee.
Response from WebEyeCareAug 4, 2023
Thank you for contacting WebEyeCare. On various search platforms, it's typical for sellers to have the product price listed separately from any handling or processing fees. We do advise of potential processing fees in our terms and conditions. Whether we have a higher per-box price and no handling or a lower box price and processing, our total price is the best. Please let us know if you have any additional questions or concerns. Thank you!
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