WebEyeCare Reviews | Read Customer Reviews of webeyecare.com

WebEyeCareReviews of webeyecare.com

4.21,039 reviews
Vision & Hearing
10 Canal Street Suite 205, Bristol, Pennsylvania

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WebEyeCare

About WebEyeCare

Welcome to WebEyeCare, your source for the lowest prices on contact lenses. We constantly strive to exceed our customers expectations by delivering name brand contact lenses at the lowest possible prices. All contact lenses dispensed by WebEyeCare are the exact same lenses as prescribed by your doctor and are delivered to you in sealed containers direct from the manufacturer. At WebEyeCare, our primary focus is providing our customers with the dedicated personalized customer service combined with the lowest prices on the internet. WebEyeCare offers a wide variety of contacts including colored, toric and multifocal lenses that will surely fit your lifestyle!

WebEyeCare (webeyecare.com) has 1,039 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.

Also known as: webeyecare.com
Website: webeyecare.com
Category: Vision & Hearing
Location: Bristol, Pennsylvania
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 56% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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WebEyeCare reviews

1,039 approved reviews, newest moderated first

F K.
Oct 30, 2017
Great lens
Great lens, came on time, and the lens were cheaper here. Love!!
Response from WebEyeCareNov 13, 2017
Thank you for reviewing your purchase with WebEyeCare. We greatly appreciate your feedback!
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Rebecca
Oct 30, 2017
First time buying contact lenses …
First time buying contact lenses online. They are great, had no problems, recieved my contacts in a mail within a couple of days. I would recommend anyone to get contact from here.
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E.
Oct 27, 2017
Very frustrating experience with poor …
Very frustrating experience with poor customer service. If you want a smooth and easy ordering experience and need contacts on time, look elsewhere. I placed an order with them because it states on the website they ship withing 24 hrs. I uploaded the prescription and received the order confirmation number Called them after I did not receive any order confirmation email after 3 days, Webeyecare stated that they were not able to verify my address, but my order went through just fine with an order confirmation number. They have my phone number and yet could not call me? I was told I should receive a shipping/tracking email Thursday and my contact on following Monday. Thursday came, no email, checked in the spam folder. Called customer service again, this time the rep Sean told me that I should receive the email Next Tuesday and my contact in 5 - 10 days business days from now. He claimed that the delay was because they had to call the doctor's because I did not upload the prescription initially, then later they could not verify my address. He was unapologetic and tried to talk over me when I was trying to tell him I uploaded the prescription. How about taking responsibility for messing up order instead of trying to blaming the customer?? They have lost me as a customer. Too much wasted time and frustrations.
Response from WebEyeCareNov 13, 2017
Thank you for reviewing your purchase with WebEyeCare. We are very sorry to hear you were unhappy with your ordering experience. We appreciate your detailed feedback and are looking into how your order was handled. If you choose to return to WebEyeCare in the future we would be happy to apply a discount to your purchase. Thank you!
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Sandra W.
Oct 20, 2017
Not recommended
Lousy customer service. Don't reply to emails, send discount vouchers that don't work. Also shipping is very slow. I will change supplier.
Response from WebEyeCareOct 20, 2017
Thank you for contacting WebEyeCare. We do apologize if you were less than satisfied with your experience. Our system shows we did respond to your email regarding the coupon issue advising you it was being manually applied to your purchase and refunded to you. We are unsure as to why you did not receive it perhaps it went to your spam filter? Your second email was sent before our office opened today and we are still working to reply to all the emails and faxes received when the office was closed (5pm est to 9am est). I apologize if you were unaware we were on the East Coast and not the West Coast as your shipping address indicates you are. In regards to the slow shipping, I see that your order was placed on Tuesday October 17th with Free 5-10 business day ground shipping. My system shows the order was shipped on October 18th and is out for delivery today. If receiving an order shipped 5-10 business day ground within two business days of it shipping is too slow, please advise what would be a more efficient shipping window you would like to see and we will do our best to meet that expectation. Please let us know if you have any additional questions. Thank you!
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Pat T.
Oct 12, 2017
Very Good Experience
Good prices after comparing on line stores; free shipping, no extra service charges, and the fact that a coupon arrived as I was looking for contracts didn't hurt!
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Caitlin
Oct 9, 2017
Very competitively priced and quickly …
Very competitively priced and quickly shipped my contacts! Easy to use website!
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reg A.
Oct 8, 2017
Simple click and buy
Simple click and buy. Thank you
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Sandy Schultz S.
Oct 8, 2017
Great prices on Contacts
Very easy to order my contacts, just uploaded my prescription to web site, entered my CC info, and my order was here in a little over a week. Prices were also great! Only downfall was it took a little longer to receive order and I didn’t want to pay extra for shipping.
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