WeatherTechReviews of weathertech.com

I ordered weather tech floor mats for my Nissan Pick up truck. I expected to get what is advertised, laser fit, custom fit, excellent floor mats. What I got were mats that were not laser fit, in fact they didn't even fit in my truck. If I tried to put them on the floor they simply did not go. It was a square peg in a round hole. They were generic mats, I would have done better at the junkyard buying any random mat!! I also ordered the cup phone which doesn't fit my car either. They must know in advance what models the cup phone doesn't fit, I can't be the first Nissan Frontier owner to order these. Why not list the cars that the cup holder fits (or doesn't), I wasted my time ordering these, now I have to deal with the hassle of returning them. If I were you I would stay far away from tis company.

Purchased front floor liners for a 2017 Chevy Equinox. While they fit fine, these liners do not contain snow and water as advertised. The Equinox has a heater vent at floor level on each side of the front console, Weathertech designed their floor liners to go below this vent. The ledge around the liners is none existent in this area allowing the slush and water laying in the liners to just run out of the liners and go underneath. Now the water is trapped under the liners. What a mess!!!

I received a phone holder that goes in the vehicle cup holder. It doesn’t fit my vehicle correctly, is loose and fall out when removing the phone. Checking the weather tech web site I find out the product doesn’t fit all vehicles. They sell a sleeve to provide a snug fit. I questioned why they just provide the sleeve with the product. If it costs me around $2.00 it costs them a lot less to make. Weather tech says they are happy that their product fits 80 to 90 percent of vehicles. I guess 10 to 20 percent of unhappy customers is part of their business plan. For a company that prides itself in laser fitted mats they struck out on this design. Additionally, it’s been almost a month and I still don’t have the sleeve. Post office lost it, FedEx delays because of snow. Customer Service rating, uncaring and offers lots of excuses. Update -During my phone call with WeatherTech yesterday I was told, the sleeve was out for delivery and would arrive before 9 pm. It didn’t get delivered. I called back today and now they offered to send a third one. I opted to cancel and get a refund. I took a foam beer cozy and used it as a sleeve. Works great!

I ordered some rain guard and floor mats from WeatherTech and that is the best product I have ever spent my money on perfect fit and I need one replaced because I broke it putting it in hassle free hands down the best place to order

Bought two front only digital liners. Fits fine and snaps into place. Problem is... on the majority of 2 door cars, when you slide the seat forward all the way, the seat slider will smash against the floor liner and bend it. If you live in a cold climate area, the liners become very stiff and then the seat sliders will bent the floor liners and crack it. We have seats that automatically slide forward when the back is released and tilted. Cracked both sides. Contacted WeatherTech and was told... nothing they can do and remove the liners beforehand. WeatherTech rep sure got creative with words and deflected. Car wash company we go to says... common occurrence when sliding seats forward and they do crack. For what these digital liners cost... WeatherTech rep should not get creative with words and reasons and just replace the liner. We will remove the liners now that we know the defect... and will post on all reviews this issue.

Just bought a mat for the rear cargo area of my 2021 Jeep Grand Cherokee. Arrived in a box that was open on the top, someone had attempted to reseal with a piece of clear packing tape that had not stuck. ($18 for shipping not less. Do it right!) The edge of the mat that was at the open end of box was all rippled. Had hoped it would straighten out, but so far has not. as to "custom" fit. Mat was a little too long, partially covering the recessed part of the back gate. So far has not interfered with the gate closing, but potential is there if you don't constantly check that it's pushed back. Also mat partially covers the metal tie back loops on the outer edges of the cargo area. As to quality of mat... very flimsy, very disappointing. Would never recommend any of their products and would NEVER but from them again. I suppose I could return this, but have no intention of paying twice for shipping. Also, they suggest a four star rating on their website, but there is no way for a customer to actually review their product on their website. Suspect I would downgrade stars to one star as time goes on. Stay away from this product.

Awful at any speed. 2020 Jeep Grand Cherokee Overland Ordered mata and back cover for my Jeep. Edges curled up and they replaced twice. in less than a year. They sent me HP mats. They curled under gas pedal. I contacted them and all I get are emails saying someone was going to contact me. Thank you for your email! A Customer Service Representative will be responding shortly. Business Hours Monday - Friday 8 a.m. - 7 p.m. CST Called last month on the phone and was told a manager was going to call. No call, just email. Now the back mat is curling on the door edge. Guess the Texas heat warps them. Poor customer service. Love to sell items but no follow up. I have been in business almost 40 years and if I had taken care of my customers like this, I would not be in business.

Used to be a fan - No More: My present set (tan) have discolored and just can't be cleaned. That would take their product down to 3+ for me, but the lying takes them down to a 1. Here's the deal: I've been asking about product release for a Pacifica Hybrid Pinnacle for 6 months. Over and over its the same excuses "They are under development", and today "We've more than one car to develop for, it takes time". Look, the Pinnacle version has been shipping for over a year now. If you can't get a floor mat updated (it's a small change for the '21 and '22 Pinnacle), in a year you are clearly not able to keep up with the rate of change in the industry. Hard to argue, right? But let's call it what it is: You're lying to me: If it had actually been in development you'd know you had a tiny product change to make and would already have updated and released those specs to production. You ARE falling behind, and the Pinnacle is on some list to be worked on some day. Maybe. For now the evidence is clear, you've been working on other products and simply telling sales to set an expectation that it's actively being developed. You should have admitted it was not a priority instead of stringing your customer along. I'm sure some marketing maven will wave dollars at this and claim it's more profitable to mislead customers and run a sale to get new customers, but know this: I'm not putting up with today's "marketing first, integrity last" kind of company. TuxMat, here I come!