GustinReviews of weargustin.com

My god this company is bad. I really, really, really wanted to like them, since the business model makes a lot of sense. In theory. In practice it only works if they get the sizing right. And they don’t. Sizing varies dramatically from item to item, and even the same size jeans ordered twice could be quite different. I’ve had to return most of what I’ve bought, and when you wait 6 months for an item and are on the hook for shipping and can’t get anything better than store credit for a return… we’ll, that’s just terrible. I kept getting tempted by them because the stuff looks so good, but I can’t do it anymore and I don’t think you should either. If you desperately need some unique denim at a decent price and are willing to go through a LOT of hassle and maybe be disappointed in the end, then go for it. Otherwise, I’d stay away. UPDATE: I’ve been waiting 8 months now for a pair of pants. They were listed as “shipping now” over 2 months ago. Last week they just revealed that none of the pants in this run passed quality control, and they’re all being remade. I expect it to be a full year from initial purchase to delivery, if I receive them at all. And the odds that they’ll fit? I’m not hopeful. Really, stay away.

Gustin fails over and over. I ordered a Dopp kit recently. Waited four months for it to arrive. Great quality but it’s ridiculously small. What a scam.

It is absolutely ridiculous how long it takes to receive your order. I have been waiting 5 months to receive mine and I was hoping the (heavy waxed) jeans would be ready for winter. Sadly they won't be. Very little communication apart from logging onto their website to see what stage it is at (6 stages and mine has been stuck at 3/6 for ages). The problem with this company is they release countless number of clothing items each day to be funded. At any one time they must have hundreds of different items being made to specific orders. You have to wait until they get the fabric, then wait until it is cut, then wait and wait and wait and wait. They have had my money for 5 months and I have succumbed to the fact my money is likely lost and I won't be able to get a refund. I can't even comment on how good the product is but I know that if it ever arrives, I will still have to get the hem taken up at more expense for me. Stay clear of this company

After many tries and fails over a three year period I've finally said enough is enough. A manufacturer I wanted to like. 1. Fit - as described 2. Quality way out of normal tolerance 3. Flaws - I've had two pairs of jeans both have denim flaws in visible and structural places one now needs a costly repair on the second wear. Waistband flaw. 4. Order cancellation - happened once very disappointing. 5. Customer service - it's ok but you don't seem to get a result. Maybe as I live in the UK. Returns are possible but not realistic. My take away is reduced pricing that's down to low if any quality control that's hit and miss at the cost of the customer.

The jeans are nicely hemmed but, despite being made to order, in only one length - much too long.

I ordered 6 v neck tees for a total of $125. The order took 6 months. The packaging was a UPS box with the tees jammed inside with tape wrapped around the box. The shirts are XL. They are slim but fit pretty good. The colors are way off. I would probably wear 2 of the 6. One shirt was a odd pink, I think it was suppose to be red and another was a odd purple maybe it was suppose to be black. I will never order from Gustin again. The stuff looks great on the website. I am guessing it's the American version of WISH. This brand is a gamble. Roll the dice. Maybe you will get an awesome product after 6 months or maybe you will get trash.

Ordered Oct 2020 Jeans was schedule to be delivered before Christmas, We are in Feb 2021 and the Gustin Rep told me "will ship over the next three weeks" But every day they try to sell me other items - Maybe if Gustin invested 1% of marketing budget in manufacturing I would get my Jeans :-((((( You can order a jeans for your Kid, he might get it when he is in collage!! I'm

Waste of money. Ordered the Cone 101 workshirt in classic fit large. Weirdest fit ever. More like a slim fit, super tight (which would have been fine had I ordered the slim fit), and the sleeves from shoulder to end of cuff are 27.5", way longer than any other shirt in my closet. First and last experience.