WealthChartsReviews of wealthcharts.com

Response from WealthChartsApr 18, 2026

Hi Stefan, We’re sorry to hear your experience wasn’t a good one, that’s certainly not what we aim for. Since your review, we’ve made significant improvements to the platform across performance, stability, and overall usability. Not to mention the many new tools and features that we’ve added. We’d really appreciate the opportunity to learn more about your experience and see how we can make the platform better. Please email us at [email protected] or give us a call at 262-299-6200. Our support team is always standing by ready to help. We hope to hear from you soon, Stefan. - The WealthCharts Family

Response from WealthChartsApr 18, 2026

We're sorry that you encountered login issues in May 2025. We would like to know if this was related to a WealthCharts Ultimate membership or possibly with an Apex Trader Funding account. We have members accidentally mark WealthCharts emails as SPAM or unsubscribe and that is why we cannot get through to them. During this time, we did have phone support as we do today and a very responsive support team. We would like to clear up any confusion, so please email us [email protected] or give us a call at 262-299-6200 when you can. We want to make sure your login and billing issues were resolved. - The WealthCharts Family

Response from WealthChartsApr 18, 2026

Hi Alfonso, We have looked into our records and it looks like CJ, from our amazing support team, helped you with the issues you were having. This was during our initial rollout of the Apex Trader Funding integration and did encounter some issues. Today, the Apex integration is running very smooth and our platform is much improved. We're glad to have so many Apex traders on our platform today trading. We would love to hear from you if you are still prop trading. Please call us at 262-299-6200 or email us [email protected] so one of our team members can speak with you. - The WealthCharts Family

Response from WealthChartsApr 18, 2026

Thanks for your feedback. We truly appreciate you taking the time to share your experience. We would like to know if your issues were possibly related to the initial rollout of the Apex Trader Funding integration and if you reached out to our support team for assistance. If so, we were still refining the platform and working through some early challenges with Apex at that time. However, if you reached out to our support team, they would have been able to assist you. If you have not tried WealthCharts since your review, we think giving us a second chance would be worth it. We have made many improvements to the platform that include faster execution, reliability, and higher performance. The popularity and praise from the prop trading community led us to winning “Best Prop Trading Platform” in November 2025 by Benzinga. When you can, please send us an email to [email protected] or call us at 262-299-6200. We would like to verify your account and see if you spoke to our amazing support team around this time. - The WealthCharts Family

Response from WealthChartsApr 18, 2026

Hi Nicolas, We looked into our records and the reason why you could not change your password at that time is because there was an email inbox issue on your side. This is why our emails were not getting through to you. It looks like things have been solved and you are now trading again on WealthCharts. Please reach out to us at [email protected] or give us a call at 262-299-6200. We would love to connect with you and make sure your prop trading experience is going great. Our team looks forward to hearing from you soon. - The WealthCharts Family

Response from WealthChartsApr 18, 2026

Hi Vu, Thanks for your feedback. We truly appreciate you taking the time to share your experience. It looks like the order fill issues you encountered were during our beta and initial rollout of the Apex Trader Funding integration. At that stage, we were still refining the platform and working through some early challenges with Apex. Unfortunately, we don’t have any records of you having contacted our support team regarding this issue. Since your review from a year ago, WealthCharts has improved significantly. We’ve made major improvements to execution speed, stability, and overall performance, along with introducing new prop-focused tools like OmniProp, User Set Risk, and WealthTracker. These enhancements have helped shape a much stronger experience for today’s prop traders and even lead us to winning the 2025 Benzinga award for “Best Prop Trading Platform” back in November. Many prop traders today from Apex, Tradeify, and Funded Family Futures are enjoying better fills and less slippage than other platforms because of the improvements WealthCharts has made. If you are still prop trading, we hope that you will give us a second chance. If we can answer any questions or help you get back on WealthCharts, please don’t hesitate to email us at [email protected] or give us a call at 262-299-6200. - The WealthCharts Family

Response from WealthChartsApr 18, 2026

Hi David, Thanks for your feedback. We truly appreciate you taking the time to share your experience. We noticed your review dates back to April 2025, which was during the initial launch of our integration with Apex Trader Funding. At that time, we were still working through some early challenges, and we understand how that may have impacted your experience. Since then, we’ve made significant improvements to the platform, including faster execution, increased stability, and a much smoother overall experience. These updates contributed to WealthCharts being named Best Prop Trading Platform by Benzinga in November 2025. We’d love the opportunity to hear how your experience is today compared to then. Please feel free to reach out to our support team at [email protected] or call us at 262-299-6200. We are always here to help. -The WealthCharts Family

Response from WealthChartsApr 18, 2026

Thank you for taking the time to share your feedback. We’re sorry to hear that your experience didn’t meet expectations as a prop trader. We understand your frustration of navigating a new platform for the first time. It can be overwhelming, but luckily WealthCharts has a top-notch customer support team that can help any level trader get comfortable with the platform quickly. This includes giving prop traders more flexibility to customize their charts, tools, and layouts to fit their trading style. Here are the different ways and resources that we assist prop traders each day: 1) Live All-Day Support Room from Monday-Friday, 9am-5pm ET 2) Tour Guide and Welcome Series inside the platform 3) Email ([email protected]) and phone support (262-299-6200) 4) WealthChartsTV in both the mobile app and web platform where you can explore our tutorial videos. 5) WealthCharts YouTube channel: https://www.youtube.com/@WealthChartsApp We also want to clarify that our goal is to provide various types of traders with a wide range of tools and indicators, while allowing each user to tailor their workspace to what works best for them. That said, we’d welcome the opportunity for you to revisit WealthCharts and allow our industry-leading support team to guide you through the platform if you're still prop trading. We hope to see you back on WealthCharts. - The WealthCharts Family