Robert P.
Said one thing
Said one thing, did another. Person U spoke with was not nice
Response from Waypoint HealthMay 31, 2023
Hello Robert, We apologize that your recent experience with one of our agents was unsatisfactory. At Waypoint Health, we do not condone the mistreatment of our customers. We’re sorry for the inconvenience this issue has caused you. After reviewing your account, our records indicate that all orders under your account have now been refunded as of 05/30/2023. This action may take 3-5 business days to be reflected in your bank balance. If you have any issues with your refund after this time frame, please reach out to our dedicated support team by phone at +1 (888) 991-4657 or email us at [email protected] to allow us to investigate further to resolve your account issues ASAP. Our customer care team is standing by 24 hours a day, seven days a week, to assist however we’re able to. Thank you for your time, and we sincerely hope you have a great rest of your week! Shaun




