Waypoint HealthReviews of waypointmd.com

Response from Waypoint HealthApr 16, 2026

Hi Michael, We apologize for any inconvenience this situation may have caused you. We would be more than happy to assist you in rectifying this issue. We’d like to continue to follow up with you to resolve your issue. Please email us at: [email protected] with your first/last name, and order number and we’ll get back to you as soon as possible. Our Customer care agents are always ready and willing to assist you. Have a great day!

Response from Waypoint HealthMar 3, 2026

Hi Paul, We apologize for any inconvenience this situation may have caused you. We would be more than happy to assist you in rectifying this issue. Please email us at [email protected], with your first and last name, and your order number, and we will take the necessary steps to escalate and resolve this critical matter promptly. We look forward to hearing from you, and again, we sincerely apologize that your experience was less than satisfactory.

Response from Waypoint HealthJun 9, 2025

Thank you for being a valued customer here at Waypoint Health. Our team is delighted to hear that you are satisfied with the service you received, as it is always great to hear about our customer’s experiences with our representatives. If you have any questions or concerns, please do not hesitate to contact us by live chat or email us at [email protected], and our representatives will be happy to assist you. Have a great day!

Response from Waypoint HealthJun 14, 2024

We apologize for any inconvenience this situation may have caused you. We would like to follow up with you to rectify this issue. Please email us at: [email protected] with your first/last name, and order number and we’ll get back to you as soon as possible. Our Customer care agents are available from 9am-8pm ET, 7 days a week for your convenience, and are always ready and willing to assist you. Have a great day. Audrey

Response from Waypoint HealthFeb 8, 2024

Hello, Thank you for your feedback! We’re sorry for the inconvenience this issue has caused you. Your concerns are important to us, and we’ll be passing along this information to our management team accordingly. If you have any additional comments you’d like to share with us, please feel free to contact our support team by phone at +1 (888) 991-4657 or email us at [email protected]. We’re here for you at the best time that fits your unique schedule- our customer care team is standing by 24 hours a day, seven days a week, and would be happy to assist you however we can. Have a phenomenal rest of your day! Shaun

Response from Waypoint HealthJan 9, 2024

Hi Dave, Thank you for your feedback! Your concerns are important to us, and we’ll be passing along this suggestion to our management team accordingly. If you have any additional comments you’d like to share with us, please feel free to contact our support team by phone at +1 (888) 991-4657 or email us at [email protected]. We’re here for you at the best time that fits your unique schedule- our customer care team is standing by 24 hours a day, seven days a week, and would be happy to assist you however we can. Have a phenomenal rest of your day! Shaun

Response from Waypoint HealthDec 18, 2023

Hello Dumitru, We apologize for any inconvenience this situation may have caused you. We would be more than happy to assist you in rectifying this issue. Please Contact our customer care team by phone at +1 (888) 991-4657, or email us at: [email protected] with your first/last name, and order number and we’ll get back to you as soon as possible. Our Customer care agents are available 24/7 for your convenience and are always ready and willing to assist you. Shaun

Response from Waypoint HealthNov 2, 2023

Hi Vera, We are sorry to hear that the product ordered did not work for your husband. As everyone’s body is different, it is quite possible that a product that works for others may not work for him. To request a refund please contact our customer care team by phone at +1 (888) 991-4657 or email us at [email protected], and our representatives will be happy to assist you. Although this product did not work for your husband, we have many more products that may be a better fit for his individual needs! Should he be interested in trying one of our other products, please do not hesitate to reach out to the sales team to discuss the best possible alternatives by calling +1 (888) 685-9602. Have a great day! Shaun