wayofwade.comReviews of wayofwade.com

Llevo un mes esperando las zapatillas y sigo sin saber cuando van a llegar ni donde estan.He escrito varias veces por correo pero la respuesta siempre es la misma que lo estan mirando y te ponen una fecha falsa y nunca llega ese día.El trato es malisiomo para el precio de las zapatillas, no recomiendo comprar nada en esa página.Un amigo mio ha pedido unas zapatillas de la misma marac en otro sitio web y ha sido muchisimo mas rapido

Experiencia muy negativa. Doce días desde que está el paquete en España en la Compañía CNT express y las zapatillas no llegan. Hace casi un mes que se hizo el pedido. Y lo único que hacen es remitirte a la empresa de reparto y la empresa de reparto cambia de forma automática el día de entrega al día siguiente pero no efectúa nunca la entrega. Cercano a la estafa.

I would not order these shoes. It took 4 weeks for them to arrive, and my son wore them for less than a month, and the left shoe ripped open when he drove to the basket. Customer service offered me a $20 coupon. No thanks!

DO NOT BUY IN THE UK: way of wade is using soft packaging for clothes. My son is a volleyball player and loves their shoes, so I decided to get him a vest for Christmas along with another pair of shoes. The package was delivered with a huge cut and unfortunately the item itself was damaged as well. Customer care suggested that we cut it ourselves and refused replacement. They use Evril for delivery, so I guess I am lucky to even get the package. Will never order clothing again from them and we will be looking for alternative shoes with more reliable delivery partners.

I have had an awful experience with Way of Wade and their customer service. After multiple emails of inquiring about delivery time and shipment, they continuously reassured me my shoes would still be arriving. Only to have me inquire two months later and be told that my shipment was lost. Absolute waste of time talking to customer service as the emails are just apologies and no actions. They originally offered to reship my order only to tell me in the next email that it was not possible to reship the same pair of shoes and then the slap in the face was the offer of a coupon the same value as the shoes right after that. Very upsetting experience. Nike and Adidas would treat their customers way better.

These were bought by a grandmother as a gift for her grandson, and unfortunately the quality just isn’t there. After about three months of normal wear, the shoes started to fall apart — the sole began separating and the materials on the upper broke down far sooner than expected. This wasn’t heavy use or sports abuse. Just a kid wearing his shoes to school and around town. For a brand positioned as premium, this was really disappointing, especially since it was a gift and not an inexpensive pair. We expected these to last at least a school year. Instead, they barely made it through a season. Would not buy again based on durability.

The shoes are still too small. ( please start producing basketball player sizes) In Regards my recent review things didn't take the right turn. After a full week of back and forth the customer rep kept lying that shopify doesn't alow for returns label on his end. I provided them with 3 oprtions. Googled and screenshoted how to pay for returns label on shopify if you are the seller Use alternative method like Royal Mail or Parcelforce Pay me £30 on top to sort the shipping myself (£20 for my time as it isn't free) They didn't just choose the most expensive option ( suspicios) and offered £30 for me to do it. On top of that it was very suspicious for me to receive an automated email from their system seeing that £30 was ferunded from my original payment ( and the remaining balance wont cover any shipping) and refund would take 10 and not 2 days as they originally said. Also that email came a full day after they said that refund was issued. Very suspicious. So I think that UK custoimer rep is lying to get out of paying £10 for shipping (and other reviews confirm that they don't like paying for return shipping). I'm just amaized the lenghts they go through.... For me now it's a dispute of the payment through bank. Then Trading standarts and small claims court if needed. Shoes are 2-3 sizes to small and Way of Wade should handle this better for the price point. I will also contact all the other people whos adresses were left on the box. (Not the first time theese particular shoes have been returned). I will do all I can for them not to get away with this. Hope this is worth it Way of Wade.

Customer service was awful! Promised me shoes before Christmas and they won’t get here until after the new year tried to get ahold of them via phone no answer email takes 24 hours for them to answer there response is nothing that will benefit you only them! They are awful to deal with I live on social security and don’t have extra money to spend on expediting but I did try to expedite it after I found out when the delivery date was told to me. Buyer beware. They lie!!!