WayForthReviews of wayforth.com

I have been trying to get a hold of this company for days now. The phone number on their website is invalid, the local number takes me to a voicemail(calls are not returned), and there is no way to talk to someone directly. I have sent more than one email and have yet to get a response from a person explaining what is going on. Due to a technical glitch my payment wasn't processed and therefore I cannot schedule a delivery. Communication does not exist with this company. I just want my personal belongings and this is beginning to feel like a scam.

Absolutely terrible service. I had a delivery scheduled for 1-2 pm and they never showed up and even worse did not call me nor email me about the whereabouts of my things. This is the worst experience I have ever had with a moving company. I am now going to be sleeping on the floor for the near future until I can get my stuff out from them. If I could have rated them 0 stars I would.

You have no say as to how they distribute your belongings. I booked the smallest size with the understanding my items could be stacked. Instead I was triple charged as my items were spread out all over a much larger space. Over $300 a month and I'd lived in studio apartments for years. They also lost several of my boxes and my furniture was filthy, like hard to clean filthy.

The initial set up for my things to be picked up was simple. It wasn’t until the return of my items did things start to unravel. Every single item returned to me was damaged and/or completely broken. When I reached out to Management on that Friday afternoon , I was told to wait until Monday. Livable then spent the weekend trying to charge my card extra fees. I received an email on Monday stating that my boxes were too heavy and most of my things were broken upon arrival to their warehouse. This was not true as I still had pictures in their very own app of all my neat boxes and none broken items. When I pointed this out to the manger I was met with a high lighted portion of the contract that stars if you don’t point out all damages prior to the delivery team taking off down your driveway (which they do .2 seconds after the last box is dropped) then the company holds no liability. There is no weight limit posted on their site for box weight along with the fact that their team picked the boxes up from my home initially. If they were too heavy it would be fair to alert the customer then, prior to all their personal belongings being damaged. Poor customer service, poor warehouse staff, poor management. Just use what has worked for all these years before and store your own items.