WayAwayWayAway – travel search with cashback on all travel deals. WayAway searches hundreds of websites to find the flight tickets and hotels that suit users best.
WayAway (wayaway.io) has 26 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.
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Samir H.
Warning warning warning never by tickets from here the do everything to change u more n more. Köpa aldrig här ifrån dm gör allt för att lura dig. Jag köpte biljett betalda allt sen dagen efter ändrade dm själv min flygbiljett utan att fråga mig när jag ringde och frågade då så dem att du måste betala extra så att du ska ha samma biljett som hade köpt
Pat B.
J'ai effectué une réservation pour Paris Beauvais-Tirana en Albanie. j'ai été facturé des frais de pluplementaires (DOHOP) pour 6.50 EUR. je trouve que c'est une arnaque.
DeOne Atm S.
I have booked through them about 4 maybe 5 times and the flight's they say there won't be there for the price it says. so when you book it might be hours before you know the flight has gone up so you think you booked your flight. then how about they seem like they doing stuff that's not legal? I got a flight and you know sometimes on your computer when you type stuff or put a letter in the name may come up. so my son's name came up when I typed my husband's name and I didn't see it. so I am just thinking my husband's name was there and it wasn't my son's name that ended up on the ticket. and they was trying to tell me I couldn't change it unless I pay the airlines $30 and it wasn't even 20mins went by the airlines charge you if its been 24hr after and they do refund your money back to you but wayaway was given me such a hard time they put me on hold act like they was getting me a supervisor had me on hold for about 15min than I called from another phone lol the man got on there when I said can i speak to your manager now I am on another phone while holding on my other phone they was to get a supervisor on the man say yeah he transfered me to you how when I am still holden on on the other phone I said sir listen to this how you get transfered and I am on hold on my other phone lol they didnt want to refund me my money or help me change the name on my flight ticket I went back and forth on the phone with them for an hour or so I just got on the computer and chatted to someone from frontier and call wayaway back on the phone to get the code he was suprised on the phone like you are talking to someone and it was because they new they was lieing about being able to refund your money back and they couldve changed the name I will never use them again this is some form of scam and its going to pick up worse watch please becareful with this company make sure you check with the airlines about refunds cause they will try and get you
Response from WayAwayJan 27, 2024
Hello! We are sorry to hear that you have experienced these difficulties while using WayAway. We would like to shed some light on the situation. Firstly, it seems like the booking you made had been cancelled by the airline. The thing is that the fare availability is checked twice – when you’re redirected to the partner’s website and when you pay. WayAway itself is a metasearch, which engine goes through the entire data array of the airline ticket market. This market consists of hundreds of airlines and their fares, thousands of online travel agencies, and different online booking systems with their own restrictions. So in a few hours after the carrier checks the availability of the tickets you may get the notification that they are all gone and your order is annulled. This doesn’t happen very often, though, and money always returns in such cases. Also, there is no autofill on our website or the app, so that may be the browser feature, that’s why we recommend to always check all the passenger information before paying. A lot of airlines as well as travel agencies do charge amendment fees no matter how much time passed since the purchase. We would also like to mention that the 24-hours refund rule is valid when buying directly from the airline, otherwise an agency simply has no time to create and process the request. As to the phone calls — currently, we do not have a call center, so could you kindly clarify who exactly were you talking to? If you are comfortable sharing some extra information so that we could double-check everything, please contact us via social media or the feedback form at the bottom of the page: https://wayaway.io/faq. Looking forward to hearing from you!
Mr W.
What an interesting concept - says the flight cost is $172…and then when you click through to checkout the price has changed to almost $600….. …hope others haven’t experienced this 🙏
Response from WayAwayAug 22, 2022
Hello! Let us tell you how the process is set out. Every time you launch a search, we collect information from our partners, and in turn they request information from the global booking system. Airlines and agencies send requests for identical parameters once every 30-60 minutes. For example, if someone recently searched for the exact same ticket just before you, agencies will have requested this information, saved it in their cache, sent it to us, and we’ll then show it to you in turn. When you head over to the seller’s website to buy your ticket, the seller must make another request to the global booking system. By this point all tickets at the given fare may have been bought up, which is why you might see a different price. The global booking system is too large and contains too much data for it to be possible to update its information in real time. Within around an hour the ticket information should update itself. Either a new price will be shown in the search results, or the ticket will disappear from sale. We usually recommend trying to buy the ticket from a different seller. You can choose a different agency under the price in the search results. If the problem persists with other sellers too, choose a different ticket. Another reason could be that the seller added additional services (insurance, etc.) to your order by default. Simply remove what you don’t need. By the way, agencies aren’t allowed to add anything by default when you’re redirected to their websites from our search engine. If this happens, please let us know. The final possible reason could be that the price was updated while you were filling in your passport or payment details. We hope this clears up any confusion. But if you still have questions, don't hesitate to contact us by using this page: https://i.wway.io/fa4whm
