WawakReviews of wawak.com

I used this company to order supplies shipped to a manufacturer. They sent me three boxes of thread and one was the wrong size and color. I contacted them about it and threating me to charge me for the incorrect thread if its not returned to them if they send me the correct thread. I told them I can't guarantee they get it back and this is their fault which they acknowledge. The customer support person said they can't just write-off $30 in product. So they insist on putting ALL responsibility on me for their fulfilment mistakes.

10 days to receive a shipment of thread. I paid about 25 bucks for 5 spools. Not a large order so they put it on the slow train. They will not even offer to upgrade the shipping if I pay for faster service. Every order under 35 dollars gets the 10 day service.

can't place an order on the website it CONSTANTLY throws up a catalog offer and demand for your email before you can proceed. canceled the screen 23 times before I was finally able to put something in my cart, went to check out and was back to the catalog/email demand screen. clean up the website!!