WawaReviews of wawa.com

Update June 22, 2024 I don't expect any response from the owner, as they don't appear to take reviews seriously. I was at this location around 7:15 p.m. I ordered a milkshake, and some soup using the order screen near the food area. I printed out the receipt and took it along with 2 bottled Pepsi colas to the front register. I watched the elderly gentleman at the register scan my food receipt and the 2 colas. They have a policy of not giving receipts unless you ask for one, so I thanked him and returned to pick up the food. No problem with the soup, but the employee making the shakes insisted that I had not paid. I told her that I had paid. After a back and forth with her, I requested a manager (Caucasian female with her hair in a bun). A BIG MISTAKE!!! After explaining to her that I had paid, and had watched the cashier scan the receipt, she insisted that I had not paid. After getting nowhere with this idiot, I asked her to follow me to the front to ask the cashier. I said this didn't make any sense, as I had paid. Her response "Don't start with me." (Total Ghetto Queen behavior). I immediately responded with "Don't you start with me!!! She must have thought she was in control of me. I don't think so. We proceeded to the front. Instead of asking the cashier, who could have verified that he had checked me out, she went to another register and said it didn't show that I had paid. I had only paid for 2 Pepsi Colas. After not getting any reasonable excuse from her as to why, I told her to give me a refund. She said that she was only going to refund me for the sodas. Was she assuming that I was there to steal food from them, and get a refund for items that she insisted that I had not paid for? Probably, as she appears to be incompetent. Instead of looking for the reason why my food order was not registered when it was scanned; she is now stuck with a large milkshake and large soup that she has to throw away. Pure genius decision making on her part. As I was leaving, she continued to shout at me in a condensing manner. One was a sarcastic "you have a blessed day." Did I say Ghetto?? This establishment just lost another food customer. Maybe the cashier being new didn't properly scan the receipt?? We will never know, as this idiot manager didn't do any investigation.

Store 5306, St Petersburg. Went to get cigarettes. She asked for ID. I explained I’ve been coming here 2 years and have never been asked for ID. She said I’m doing my job. I agreed but told her I didn’t bring my ID. Asked for a manager. He was right there and gave her the ok to give me the cigarettes (he has waited on me numerous times). I said thank you have a great day. She said DONT have a good day. I said wow that was rude. She said YOURE an a-hoke ( the site won’t let me write the exact word) . Unacceptable. Her name is Lisa. Store 5306. 8:30 pm on 2/4/24. Manager said NOTHING. Reported both.

Worst pizza!! 🤢🤮 disgusting!! And most of their meals are not good and they give you very little. This company needs to fix this problem or shut down for good! Invest in customers stop giving crap 💩 food.

Got $25 gas. Checked bank account later. They took $150 off my debit card! Hard to find number to store. Finally did. They said “that happens sometimes” What???!! Since when? Why? A debit card is basically cash. I didn’t even use a credit card! Now I can’t pay a specialist Dr bill that I needed the gas to get to..60 mi away. Don’t have any idea or much hope of ever seeing MY money again that they stole. Said it was probably a “hold”! On a debit card! $25 purchase?! My money might be back in 24 hrs if I just stay calm and wait and see. MIGHT?24 hrs? No notice that this could happen! Are you kidding me?! Tell that to the oncologist that wants paid that I already owe a lot of money. I’m screwed. And pissed. STAY AWAY FROM WAWA!!!

Robin at the Elton Adelphia rt9 Wawa is extremely rude and not nice to alot of customers. I've worked with her long enough to where I left. Simple hard working people come in and she is a nasty bird. Looks like a bird too.

WAWA needs better managers in each store. When ordering food, I never seem to get a correct or complete order - there's always something missing! Try hiring managers who are smart, nice and enjoy working with people.

Horrible and filthy. I wish I could post the pictures I took. Bathroom is key pad locked… went I went in I was horrified at the discuss… it had not been cleaned for days… toilet paper every where on floor; woman’s products… no toilet paper in stalls; counter where you order dirty and person moping in store using a filthy mop. I would never order food at the NMB WAWA…

Mecury blvd site in hampton. 1st time spent 40 min in line to order and receive food. Was advised time would be shorter if i had only used the app. Second time used app as advised, another 30 min. waited at counter for order, to be told to go to register to pick up and at register they had to go back to counter and on return advised someone stole my order. And to please wait in line and order again. No thank you.