WawaReviews of wawa.com

Store #595 I went to this location this morning to grab some Redbull on my way to work. all the signage posted stated 2 12oz cans for $6. when i got to the cooler is was practically empty. I asked the team member if he could locate the cans I wanted. He went in the back and came out shortly after saying they didn't have the product in 12oz only in 8 oz. I asked if I could get 3 8oz cans equaling the 24oz special they were advertising. He went to the General Manager who said No. It would mess up their inventory. Apparently the correct number of cans they have is more important than the customers and honoring the advertising they have all over the store. Maybe if they were actually on top of tracking inventory they would have had the product I was looking for. I have worked in retail for decades and i know the customer isn't always right but I also know what exceptions and discounts can be done. The Manager is able to key in 3 cans and discount 1 so the price totals out correctly which would alleviate the inventory issue. Maybe is the General Manager even bothered to come out and talk to me about the issue we could have came to a resolution but he/she just didn't care enough to try to help. Customer service is a joke in this store.

I would not eat at this location extremely Bad customer service n food, they have Roaches..

Today I shredded my WaWa credit card. This rating only pertains to the WaWa on Route 50 in Fairfax Va. Although I have consistently purchased gas from this location, recently I attempted to use the app. to get a discount. Three out of four pumps posted a message "sorry this pump off line". In addition the restroom is always dirty and in general the store is not clean. I hasten to say that WaWa in the past has been my favorite convenient stop and I have often recommended it to others. The Fairfax store is an exception.

Hold on gas pumps ..like $175. Long wait for food.

Second time I’ve order the create you own bowl that most of what I paid for was not in the final product. Order the pulled pork bowl with rice/black beans, lettuce, onions, cucumbers, crispy jalapeños, sweet peppers, with creamy dressing, sal, pepper, and Parmesan cheese. And for the second time the only ingredients in the bowl was the pulled pork, rice/black bean, and huge pieces of onion, and dressing. I’ve learned that you need to check your order before leaving(which I didn’t do). Throughly disappointed….especially since I order food items at least two times a weeks a week. This was at the Lake Placid, Florida Wawa, order #549, 3:18 p.m.

WAWA customer service is the WORST. Not able to speak to a human being. IVR going around in circle and still no human being to be found. The WORST of the WORST. Stay away from WAWA..

Only wish there were a ZERO STARS option! Have spent over an hr trying to reach a LIVE PERSON, but a robotic system is all I can get. WAWA's online statements NEVER tally up to what they should be -- and their website navigation is probably the worst in the industry. Simple searches are made as complicated as can be. My WAWA credit card has been cut into tiny pieces...and I had joy doing so!

I ordered deliveries for a 12 count of K cups so I can make my own coffee here at my home. Whomever they have delivering these things sent me a 12 ounce cup of coffee. So I called the one 800 number and they are no help. What is the answering service for if they cannot accommodate those who have been delivered the wrong product?. zero stars if I could. I spoke to somebody who thought they were being a smart Alec saying their name spelled, HONEY. Because I referred to her as a hun. Never ever will. I give my money to this delivery service again for Wawa. Rude incompetent and inexperienced drivers.