WaterpikReviews of waterpik.com

Bought a waterpik because my dentist recommended it and handed me a pamphlet with coupons. He was probably paid to advertise it. It lasted JUST longer than the warranty. Seems like the motor died. And of course it is not repairable. I bought another brand as a replacement.

Nothing really wrong with the unit but you can only buy replacement parts online at their store and have to pay for shipping. You can buy the water flossers everywhere but not the parts.

I purchased a $130 water flosser from Amazon, the brand is waterpik sidekick. In 32 days, the motor stopped working. Amazon advised me to email customer service of waterpik. After a lot of back and forth emails, they sent me other small parts in different shipments, they were not what were broken. Their customer service finally sending me a new unit. It only 23 days, broke again with motor not working. I emailed and offered to send back. Madeline(the special rep) emailed and wanted to send a "replacement unit". Why do I take the notorious bad produce. I went to post office and told the post office staff never let the package arrive on my property. Waterpik is an un-ethical company.

Every Waterpik I've ever owned broke down completely within half a year of buying it, and usually within two months; I think they have to be designed to die as soon as they possibly can, in order to encourage you to go back and get a replacement.

Bought this because the depth was 3.8 inches according to the website. With cord and flare it’s over 5 inches. It won’t fit in my cabinet. Received today but Amazon won’t let me return it. Waste of money because some fool at Waterpic can’t use a measuring tape.

The new Waterpik Model WP-580 flosser is nothing like as good as the old one I bought a couple of years ago. This new one leaked like a sieve and only had about 50% of the water capacity of the old one, and lower water pressure as well. It went back and I bought a cheapo Chinese one for 1/5th of the price which seems just as good as the original Waterpik - save your pennies!

It is clumsy to hold. Difficult to fill the water tank. The brushes are too soft. I am better at wishing dental oral wash vigorously in my mouth. I wouldn't recommend it, a waste of money.

Title: Failed twice in months – warranty process a nightmare Two units failed in quick succession — first within 3 months, second within 6 months. While within Amazon’s return window, the return was easy and efficient. Once outside Amazon’s period and dealing directly with Waterpik (Church & Dwight), the warranty process became a months-long ordeal. I was told a replacement had been shipped and “returned to sender,” yet no tracking number, carrier details, or evidence of delivery attempt were ever provided — despite repeated requests and confirmed address details. If you are outside Amazon’s return window, be aware: the warranty process is extremely frustrating and unresolved in my case after nearly 4 months of weekly emails.