Phillip J.
Succesful 1939 Lord Elgin Repair and Thoughts
I'm going to report contrary to the going story here. Sent a 1939 Lord Elgin that was in rough shape in for repair. I sent it in before reading reviews, and I was more than a little nervous once I started reading up on Watch Repairs USA. After the estimated 6 months, the watch was returned working, good amplitude, low beat error (0.3ms), and timekeeping is better than what I thought they'd manage. The vintage NOS watch strap that went with it came back just fine. I sent them a donor movement for parts, and that was returned as well. Cost was $300ish which is fairly cheap. For reference, a local (albeit exemplary) watchmaker is working on a Movado for me at the rate of $600 for 8 months of wait. I don't want to disparage any else's experience with Watch Repairs USA, but I have to wonder if people would have a better experience if they realized that watch repair is a slow process (esp if trying to find parts) with long backlogs, and never has a certain outcome. You're paying for someone to try and repair your watch, for which there may not be a fix even after a lot of work. Local watchmakers damaged this movement, but these folks got it working, and did it for the original asking price, and in the rough length of time they estimated. We'll see how it holds up (it is 87 years old), but as of now, I'd use their services again.

