Watch Repairs USAReviews of watchrepairsusa.com

Horrible company. Dishonest and a scam. I could write a page about how worthless the people and company are, but they aren’t worth a bucket of spit. WARNING! Don’t do business with Watch Repair USA

Making the mistake of believing a well-made website and, worst, a nice FB page, I made the error of sending my Zenith El Primero to have it adjusted as it was losing time dramatically. I knew that both arms (minutes/hours) were loose on their shaft and that the repairs had to be concentrated on this. After receiving an estimate for $1394.50 I tried to discuss the items in details as, as said, only the parallelism of the hands had to be adjusted, watch having been gone thru service less than a year ago… no need to work on the self-winding mechanism or “cleaning the old oil”. Tired of the back and forth emails discussion with people just wanting to be right I gave up and paid the requested sum. The “we know everything” attitude was hard to deal with but I guess it is the millennial arrogance these days. 100 days after I received the watch and immediately notice that the date name was misaligned in its window and one day later had not changed. Watch Repairs USA offered a warranty return which I will not do: testing the watch for 24h would have shown the problem (not existing prior!) and professional people should not have sent it back in this non-functioning mode; my, little, trust in this company is now gone. I requested a 50% reimbursement which, of course, was denied so I will have now to take this matter to the Small Claims Court for the full amount + legal expenses.

Did a Google search for Repairs Breitling and Watchrepairsusa.com came up. I was sent a form and a shipping label to send my watch in for inspection and repair and it had the Breitling Logo. Watchrepairsusa is NOT a Breitling Repair authorized company! Their work is not like that of Breitling and they did not do the wrok as contracted and paid for! Read their reviews BEFORE contemplating using their services.