Watch RapportReviews of watchrapport.com

Terrible company to deal with. I ordered at watch from them. They could not get the watch, and I requested my money back and I have yet to be able to get it back.

Ordered a watch Jan 28th 2023. (#6886) Delivery date was estimated for February 28, 2023. After 30 days, I inquired and realized that they were not going to be able to fulfill the order (very high chance they can’t fulfill any orders based on other reviews) and I asked for cancellation. They sent me a cancellation notice on March 6th 2023 with the following message “Your refund is processed and will take UP TO 15 Business Days to credit your account excluding holidays and weekends” okay that’s fair. It is now April 3, 2023 (21 business days) and my account is still not credited. The funny thing is they refunded my account in early February, for a discount discrepancy and it only took them 5 days to do! So I know they are capable of refunding transactions in a timely matter. I used Affirm Finance and explained to them that I will not be paying interest on a watch that wasn’t fulfilled. I have placed a dispute with Affirm and sent them emails from Watch Rapport that state the order was cancelled and refund acknowledged with their refund policy and timeline. They are not following their own refund policy! Please be aware and do not use this company ! It appears they just hold onto your money as an interest free loan. If you have used them and are now reading this review , make sure you document everything, emails , phone calls etc. Good Luck!

Bogus company, some how I ended up getting my watch after 1000 follow up’s via email, phone. Just avoid buying from them and have a peaceful life.

I purchased a watch at the first of November and was told it would ship within 30 days. At the 30 day mark, I called and was told it was still in authentication. I was told this for several weeks before Watch Rapport finally admitted that they had never received the watch in the first place. I asked for my order to be cancelled and refunded. Watch Rapport alleges that it was successfully refunded, yet the card and associated account are closed due to fraud. This was communicated to them, I provided current banking info and there is no way the transaction could be successful. They are ignoring emails, I am unable to talk to an actual person and was told they have opened an investigation that has now lasted an entire month. They are a fraudulent company who will take your money and you will have to fight for your refund when the watch isn’t delivered.

It's a scam. They hijack funds and sit on it as long as possible. It's a fraudulent business. Do not waste your time. They will be sued.

I sell watches on eBay and they steal my pictures.

I will not order anything from them again, and I do not recommend WatchRapport.com to anyone. SCAM ALERT,, Site is completely fake they just hold your money as long as possible it’s a free loan for them. ABSOLUTY RIGHT ON THAT POINT.I had same experience 3.5% charge is what they are after.. They know they can't get the watch .. They sure make you wait more than 6 months with full payment. Just found out 3.5% cancel fee. Doesn't sound like they can even get the watch . Don't be fooled by paying them like I did and get scamed..

Do not trust them. They do bait and switch. When I called the person I spoke with said you can cancel the order anytime before they receive it without penalty. Then I was told no it’s actually 3.5% to cancel. Once you pay the bottom of the receipt says “ Product photo(s) may not reflect the exact watch being sold. While the watch you will receive will be the exact same model, have the same specifications, and be in the same condition as described,”. Maybe they should be upfront and say that in big letters on their site. Then you’re told give them 30 days to find a watch that matches that description, like who wants to gamble to hope you can get a watch they feel is worth what you gave them to spend. Don’t even get how that can work. Good luck also getting a hold of them once you give them payment. Have zero to no faith in this company. If they are so legit they would easily give some a refund within 24 hours of placing an order no questions asked!!!