WatchMaxx.comReviews of watchmaxx.com

I ordered a watch for my partners milestone birthday. I purchased over a month in advance to allow ample time. UPS tracking information showed that my item was stuck at the boarder and was awaiting taxes and fees to be paid? I was not contacted, seller did not pay, item was sent back to seller WatchMaxx. Seller was completely uncooperative and customer care was rude. No solutions were presented to me. I reported a claim with PayPal and UPS. DO NOT BUY from this seller. Disgusting experience.

Delayed shipping experience and the wrong item was received.

This is my second review and i will continue until im refunded in full. So watchmaxx thought they could sale me a store display and pass it off as brand new. I sent it back within days stating it was misrepresented and should have been disclosed as a store display. Total cost to me,$60 to insure and return postage, $15 restocking fee...all for a watch i NEVER would have bought had they been honest and upfront. Even after i threatened to go to the BBB they did"nt care and made no attempt to make things right. Bottom line, avoid at all cost, you will wind up spending more money in the long run with a unscrupulous business.

If I could give less than one star I would. I purchased a Movado Bold from them in August, because I had previously purchased from them and had a good experience. What I didn't know was the the good experience was because the watch was fine. Sometime in October the watch just stopped working. I decided to find out if there was a warranty and they told me there was and to send it back for repair. I sent it back and waited for the repair. I got the "repaired" watch back on December 4. When I opened the package I immediately noticed that the watch was not set at the correct time. I attempted to pull the crown out to set it, and it broke off. The crown was fine when I sent to them for repair. I called them back and was given the run around about how I had to send it back again, etc. I was put on hold, hung up on, my emails went unanswered for days. I asked for a refund and they said no. I asked for a new watch and they said no. I asked what would happen if the watch couldn't be repaired and they said "they would do their best." I filed a claim with PayPal and after almost two months it was denied by them on January 18th. Watchmaxx refused to send the watch back because they kept saying that the case was not closed "on their end" despite PayPal telling me that they sent them an email the same day they sent me one. I sent them screenshots of the chat with PayPal, I sent them the email from PayPal saying the case was denied. They basically said "too bad" and they told me I had to wait until the 27th of January. I emailed them at lest 4 more times asking them to please call PayPal or check their dashboard before they finally acknowledged YESTERDAY FEBRUARY 1 that the case was closed. The watch is on its way back and I sincerely doubt it's fixed. DO NOT BUY FROM THEM. THEY ARE HORRIBLE!!!!

Terrible business.Purchased Oris watch, received invoice.My credit card was charged. In 2 days received email that they do not accept coupon which they previosly accepted. Asked to cancel my order and still no any respond. Stay away

Bought a Tag from this company and under less than a year crystal cracked from the inside. The watch seems to be defective. I reached out to them and they said crystal is not covered. I don't think I would buy from here again.

I've canceled the order, but no one gave me a refund at all, and I haven't been able to contact the after-sales service, this site is too rubbish, don't buy it

Terrible, terrible communication, one of the worse company that i ever dealt with. Bought a omega aquaterra that came with box damaged, since then trying to return and no communication at all. Ebay post fake reviews and the bad ones they take them away.. Trustpilot is legit. Beware.. save yourself the hassle and headache and buy from somewhere else... Reply: Lies, lies and more lies... my return was not denied. Ebay sent me a return label for FedEx. AT this time I don't think it's worth returning it as I am afraid that you will tell more lies and I will lose both. The watch and my money. You are a scam... you should be ashamed. BTW, ill send you a link of youtube review that I will be doing showing everything, conversations and returning label from eBay. Might take a couple of days. I'll keep you posted.