WatchMaxx.comReviews of watchmaxx.com

Stay away! Scammers! Sell you fake after market crap and charge you a hefty restocking fee when you refund. Don’t buy a thing from threse ppl! Worst experience!

Love the watch. It was what I was expecting when I purchased it. The reason why I gave the experience 4 stars instead of 5 was because, to my surprise, the watch was not brand new. You can tell it was worn by someone else and that it was returned. The back of the watch still had all the stains from the previous owners sweat. Parts of the band had the clear film while other parts did not. The watch itself runs and looks great but since we're still in a pandemic, I would have preferred the watch be cleaned or disinfected. I won't be wearing the watch until I get a new band to replace it with. I don't want to be wearing some strangers sweat on my arm, you never know what they could have. Edit: I am not happy about my experience with watchmaxx. First I get sent a watch that was clearly used even though the website advertised it as NEW. My order was for free shipping but then I get charged for the outbound shipping charges even though one of the reps told me on the phone I would get the full refund amount since I paid with Amazon pay. I won't be recommending this site to anyone looking for a watch

I bought a Tissot watch at $325. When I got the watch; I did not like it and I asked for a return. They gave me a authorization number and asked me to send it back by myself( WatchMaxx did not provide returning service). I paid $40 just for a FedEx service to send it back. A couple days later I received a refund notice of $300 even. I called to ask why I did not get a full refund. A person told me that they have to charge for the cost of sending the watch to me. Bottom line, be careful when you buy from this company. They say free shipping only when you keep the merchandise. If you return it; you have to pay for both shipping costs. In my case I had to spend $65. I lost about 20% of the value of the watch. I will not buy from this company again, period.

The product does not look like what I ordered online!

I feel like I am robbed I feel like I am robbed. I bought a blue dial watch. They shipped me black dial. I immediately returned the product, but watchmaxx did not give the free return. I paid for the return shipment which means I paid for their mistake. Besides that they also charged me more than $50 for no reason. I dont know why they deduced that money. I was and am ready to keep the product with me if that was what I ordered. They sent me what I did not order and charged me as if I did the mistake. Feeling like Totally robbed. Wish I could give 0 stars but there is no such option. So giving 1 star. Thought to reply to the comment I got from them with some pictures that I took and what I saw on their site with some proofs. But didnt see place to do so. So, writing here again.

Very poor experience. I wished to make an exchange for another watch, but WatchMaxx refused to help m

I am returning this watch for a complete refund. I am very disappointed in the quality of the packaging as well as the watch. Nothing about this product met my expectations as depicted on your website. You guys sent me a fake Momotaro pouches and don't know if the watch was real or not. I will never buy anything from you guys again.

Bought Oris watch. Had some problems, like daytime doesn't display properly. Started communication with customer service to send the watch in. After couple of messages the customer service stopped respond. Don't believe the positive reviews. Not even sure if the watch is genuine, because somehow magically water was leaking in. Never took the watch for a swim. Unbelievable for a genuine Oris TT1 watch. The behaviour of the customer service in case of a problem should be enough to avoid this shop. I'm from Germany by the way.