Patricia L.
The watch I ordered did not work and…
The watch I ordered did not work and when I tried emailing them to find out how to get a new one or figure out what was wrong never heard back
Response from Watches of AmericaSep 17, 2021
Hi Patricia, Thank you for your message and we are very sorry for the delay in getting back to you. We have been getting a large number of messages than usual and our team Is trying their best to respond to every customer within 48 hours. We apologize again for the delayed response, due to Covid-19 we are running with 50% less staff and we are doing our best to help every customer ASAP. We have contacted you by email and the problem should be solved very soon. Kind regards, Watches of America.