Warriors Tackle SupplyReviews of warriorstacklesupply.com

Response from Warriors Tackle SupplyFeb 14, 2020

Hi Ryan, We are following up on your review regarding you not receiving your package. Shipping to Canada does vary in time due to customs, and unfortunately we don't have much control over that. It's showing processed in Canada and in transit to you on February 5th. If you do not receive it within a few days please let us know so we can look into further. If they are unable to provide a status we will ship another box. Regarding the Canada tariffs it's clearly stated prior to checking out. When selecting Canada as a shipping address our system will automatically pop up a message that all Canadian subscribers may be charged tariffs by the Canadian government and customers will be responsible. These fees has nothing to do with Warriors Tackle Supply, but imposed by the Canadian government. However, we emailed you prior to you receiving your box and offering you credit towards your purchase. Please check your SPAM if you have not received the email. Thank you!

Response from Warriors Tackle SupplyJan 26, 2020

Hi Herbert, We apologize for any confusion you may have had when purchasing or subscribing to our box. As stated on our website, our boxes are a variety box. We do not offer species specific boxes. However, we ask our customers for their species preferences so we can try to include some lures in each box that can target those species. We try to make this clear by putting the below message, that is shown to customers prior to their purchase. Our boxes will consist of lures for targeting multiple species. Our boxes are perfect for a gift, beginners, or even experts looking to be introduced to new lures and brands. "Our boxes will consist of lures that can target various species of fish. By selecting your preferences, it will allow us to include lures that can target your favorite species of fish." We understand that some customers may confuse the preferences section as species specific boxes. We have attempted to email you a few times to try to see if we can resolve or improve your satisfaction. Please check your SPAM folder if you have not seen our emails. Thank you! Warriors Tackle Supply