Warren's Carpet One Floor & Home provides better flooring solutions for all our neighbors in Erie County and Niagara County. Whether for your home or business, this is the place to find the best flooring brands and selection available—at guaranteed low prices.Step into our showroom, request a FREE in-home or in-office estimate or explore our website and you'll discover an unbelievable array of flooring styles, colors and brands in carpet, vinyl, hardwood, vinyl tile, ceramic, bamboo and cork, laminates, wool carpet, arearugs and more!So much to choose, but which is right for you? That's where we come in! We understand this isn‘t just flooring; it's an investment. Our flooring experts and installation professionals will work with you every step of the way to provide the flooring solution that's perfect for you and your budget, or we'll replace it for FREE. That's the promise of our Beautiful Guarantee™.In addition to our guaranteed low prices, there are a lot of ways to save on the flooring you choose at Warren's! Click here to check out our current in-store specials or give us a call today!
Warren's Carpet One Floor & Home (warrenscarpetone.com) has 40 customer reviews on Five Star Index, with an average rating of 4.0 out of 5.
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HANS, RICHARD & S.
they delivered exactly what they said they would. The quality and customer service was excellent. The installation was very professional.
Response from Warren's Carpet One Floor & HomeAug 4, 2016
Thank you so much for the excellent feedback! We're happy to hear you enjoyed your experience with us and we hope you are enjoying your new floors!
MICHLIN, C.
they promised to redo my bathroom floor,but didn't even know how to put up baseboards! and then charged me for it! on top of that they didn't install the sink or the toilet properly. I had to Fix it myself.
Response from Warren's Carpet One Floor & HomeAug 4, 2016
Hi Connie, we're sorry to hear your recent experience with us wasn't up to par. We pride ourselves on offering quality products and installation and we'd be happy to discuss your concerns further to see if there's anything we can do to help. Please give us a call at 716-304-0143 whenever you get a chance. Thank you.
BENEDEK, ALEX & J.
Our salesman, the carpet and the price were great. I was upset with the installation as they only sent 1 guy and we had a huge carpet that was 15 ft wide and needed to go to a 2nd floor. What were they thinking? Needless to say my husband helped the guy but having had rotator cuff surgery and herniated discs in his back I was happy he only ended up being sore as opposed to major problems.Also, someone didn't quite measure accuratley and our closets weren't carpeted as expected. Makes me not so sure I would do bussiness there again.
Response from Warren's Carpet One Floor & HomeAug 2, 2016
Hi Alex and Janice! We appreciate your feedback. We are very sorry to hear that you were not happy with the installation service you received. We would like to make this situation right by you, please call the store call at 716-304-0143 whenever you get a chance. Thank you.
CRESS, T.
Fast and courteous. Stopped in, picked out a carpet. Had someone out to measure that day, and install was 4 days later. Very satisfied
Response from Warren's Carpet One Floor & HomeAug 2, 2016
We'll always work endlessly to ensure our customers' satisfaction, Tom. Thank you for the great feedback!
BINKLEY, W.
The staff at Warren's Carpet were very friendly and tried to be accomodating. I think our floor was installed by an independent contractor who was also very nice. When some problems arose with the installation, the contractor promised to return on two occasions and never did. After contacting Warren's, the work was finally finished by a Warren's employee. I felt that, when I had complaints, someone from Warren's (probably Warren) should have come to my house and look at the problems. We love the flooring we selected and feel the price was fair for the work done.
Response from Warren's Carpet One Floor & HomeAug 2, 2016
Hi Wendy! We appreciate the time you took to provide us with this feedback. We take pride in providing quality products and services and apologize that your experience did not measure up. We are always looking for ways to improve the customer experience and we'd be happy to discuss your concerns further so we can work to improve them in the future. Please give us a call at 716-304-0143 whenever you get a chance. Thank you.
Tom
Had a great experience with Warren's. They installed a great looking carpet and they worked with us to make sure it was installed within the time frame we needed. Thank you!
Response from Warren's Carpet One Floor & HomeAug 2, 2016
Thanks for sharing your review with us Tom, we are so happy to hear you are loving your new carpet!
BYKOWSKI, JUDY & M.
Have used Warrens several times over the years. Great service, follow up, on time, quality materials, professional installation.
Response from Warren's Carpet One Floor & HomeAug 2, 2016
Hi Mike and Judy, thank you so much for your business throughout the years and continuing to trust us with your flooring needs. We appreciate the wonderful feedback!
Wert, L.
Warren personnel were very helpful, prompt, professional and experienced.
Response from Warren's Carpet One Floor & HomeAug 2, 2016
We're so happy to hear this, Lisa. Thanks for the great feedback.
