Warranty Valet®Warranty Valet is a reputed service provider which provides the customers peace of mind about their purchases by streamlining the warranty process for them. Warranty Valet operates as a bridge between consumers and manufacturers with a team of committed experts, delivering a simple and straightforward warranty claim experience.
Warranty Valet® (warrantyvalet.com) has 98 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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Showing 79 reviews with 5 stars · Clear filters
Shav
Melissa was great! She helped me through every step of the way replacing my juicer. Communication was easy and fast. I also received my replacement product really fast! I recommend warranty valet.
Response from Warranty Valet®Jan 4, 2025
Thank you for your kind words, Shavine! Your recommendation means a lot to us, and we're glad you're happy with your replacement. 😊 If you ever need assistance again, we're here to help!
Judith K.
I cannot praise this company highly enough.When my oil filled radiator broke down, I came across them on a random google search about warranty claims and decided to try them as I am deaf and really struggle with conducting business by phone. It was well worth the very reasonable transaction fee to have the weight of dealing with the claim removed from my shoulders. I was amazed at the friendliness, efficiency and openness. Every part of the online chat was conducted politely and efficiently with the same two people and I received a prompt email record of the conversation. I merely had to provide my details and upload proof of purchase. The upload procedure was very straightforward I was completely amazed when a brand new replacement radiator arrived four days afterwards, no questions asked. It was so refreshing to be able to deal online with real people and not have to plough through endless layers of A.I. questions and robots. I would have no hesitation in recommending this service if, like me, you find such claims troublesome or if you would rather not spend the time required. For me it was certainly money well spent. Thank you Warranty Valet!
Response from Warranty Valet®Nov 18, 2024
Thank you so much for your kind words! We are genuinely thrilled to hear about your positive experience with our service and your thoughtful recommendation. If you ever need assistance again, don’t hesitate to reach out. We're always here to help!
Pete M.
Can’t say enough about how helpful this service was! I was struggling to get a claim in for my dehumidifier and found Warranty Valet via a random Google search. Couldn’t believe how fast they got helped me with a claim and I had my replacement unit in a little over a week.
Response from Warranty Valet®Oct 4, 2024
Hi Peter, Thank you for your kind words! We're thrilled to hear that we were able to assist you in your dehumidifier claim quickly and efficiently. It's great to know you had a smooth experience, and we’re always here to help whenever you need us. Enjoy your replacement unit😊!
D. M.
Up till now I have managed product warranty issues myself. Being sure to save receipts and original packaging, I have been successful in allowing companies to make good on their warranties. Recently I was introduced to Warranty Valet and thought I would check it out. My issue was with an item purchased at Walmart where the store return policy had expired and the one year Homestay warranty had not expired. Using the app gave me professional assistance and directed me to the successful tactic to go back to Walmart and receive store credit for the item. Melissa Clifford was fantastic! I was thrilled to be working with a real person (not a bot) that was listening! She was prompt, concise and knowledgeable. The follow up experience was thorough and left me feeling very good about the service provided. Thanks, Warranty Valet - you & I make a good team.
Response from Warranty Valet®Aug 13, 2024
Hi Deborah, Thank you so much for your detailed review! We’re thrilled to hear that you had a positive experience with Warranty Valet. Your feedback means a lot to us, and we're glad you found the app helpful and the follow-up thorough. We’re committed to providing excellent support and are delighted that our team met your expectations. Thank you for choosing Warranty Valet. We look forward to continuing to assist you in the future!
Jawaria M.
Excellent assistance from Melissa , very happy with customer service
Response from Warranty Valet®Jul 29, 2024
Hi Jawaria, thank you so much for your kind words! We're thrilled to hear that Melissa provided excellent assistance and that you're happy with our customer service. If you need any further assistance, please don't hesitate to reach out. We're here to help!
Amy L H.
This service is amazing! They gather everything you need, including pictures for your warranty. They submit it, follow up and take all the guesswork on how to proceed. I highly recommend! Thank you Melissa!
Response from Warranty Valet®Jul 20, 2024
Hi Amy, thank you so much for your wonderful feedback! We're thrilled to hear that you found our service amazing and that it made your warranty process easier. Your recommendation means a lot to us. If you need any further assistance, please don't hesitate to reach out. Thanks again!
Deborah
My experience with warranty valet is a great one. They help me to claim my AC back, they really relieved me all the stress of calling, email and everything they act on my behalf and I am very happy. Great customer service. I say yes to this.
Response from Warranty Valet®Jun 17, 2024
Hi Deborah, Thank you so much for your kind words! We are thrilled to hear that you had a great experience with us and that we could help relieve the stress of your AC warranty claim. We truly appreciate your support and are here for any future warranty needs you may have.
Beth W.
It took longer than I expected to get my fitbit replaced but they made sure I got it. New fitbit works great.
Response from Warranty Valet®Jun 6, 2024
Hi Beth, Thank you for your feedback! We're glad to hear that you received your replacement and that it's working great despite the delay. If you have any further questions or concerns, please don't hesitate to reach out to us. We're here to help!