Jeremy E.
Our kids love their warmies!
Our kids love their warmies!! They love them so much that my wife wanted to try some of the other products for herself. I purchased the house slippers, an eye mask, and a heat pad for her. All great products! Our only complaint was that the dried lavender has started poking through the heat pad, and we have to pull those pieces out from time to time. The dried lavender can be kind of sharp. I would recommend being extra cautious when allowing the kids to use the heat pad. (Yes, I know, you should always exercise caution when allowing kids go use a heat pad. This heat pad doesn't get hot enough to cause any kind of burn). overall, great experience! We’ll be cudtoners for a long time to come.
Response from Warmies USAFeb 24, 2025
Hi Jeremy, Thank you so much for your feedback! We’re thrilled to hear that your kids love their Warmies, and that your wife is enjoying her new products too! We’re also really glad to hear that you’ve had a great experience overall. We’re sorry to hear about the lavender poking through the heat pad. That’s definitely not ideal, and we appreciate you bringing it to our attention. To make sure you’re fully satisfied with your purchase, we do offer a warranty for any issues like this, so if you'd like, we can help you with a replacement. Please feel free to reach out to us at [email protected], and we’ll take care of it for you. We truly appreciate your continued support and look forward to being a part of your family’s comfort for a long time to come! Best regards, Warmies Customer Service