Wander PlusReviews of wander-plus.com

Ordered a single purse with expedited shipping. There was no response to my multiple inquiries about delivery date. I asked why it was stuck in Los Angeles for over a week by email and a few days later was told "it's on schedule". I received my purse while away on my vacation....Very Disappointed . Purse seems well made. Like to know where it's made.

I ordered two travel pillows one month ago and they still haven’t arrived and I have reached out to the support services people at the company a couple of times and they ensure me they are coming and to wait a little longer. I question the legitimacy of the company. If a shipping delay is the issue, perhaps they need to go with a more reliable carrier.

The original price quoted was not followed through. We suddenly had a further 109+ Pounds added to the sale/order without any reference! We are now trying to have the excess funds refunded and submit a complaint to the comopany!

My Wander+ crossbody bag while on my Mediterranean cruise and it was brand new. The strap was defective and came apart while on an excursion which was very upsetting. I contacted the company and sent pictures from the ship and was assured a replacement was being sent out right away. Two weeks later I still haven’t received my replacement bag. I again contacted the company and now they don’t know what I’m talking about and making me go through hoops to get this replacement I was promised. The customer service for this company is horrible. I have purchased numerous bags from them in all colors, plus the neck pillows too, which makes me a good repeat customer which doesn’t seem to matter to them. Never again. I gave these as gifts too because I believed in their products. They lost a good customer over this issue.

I have to say the customer service was great but the product is diabolical!!! It does not work and I’ve tried it on a few necks. They did not want the product back and to stop it coming back they offered the first email 50% plus keep product and when I declined SMS said I didn’t want the product they then offered 90% to save me the hassle of having to post it back. I will never use them so still out of pocket. It all sounds a bit dodgy to me.

This is a scam. In the return policy it states that customer must contact their support for an address for returning items. After emailing them numerous times they refuse to provide me an address to return items. Every email I asked for the address to return and they never provided it to me only saying that they would not pay for the return.To me this is a total scam company and I would not do business with them at all. Go on Amazon and purchase an anti theft travel bag at least you will get your money back if something happens. They are padding the reviews on this site because there is no way they are satisfying this many customers. Post script: after 20 emails they sent an address to an apartment complex!! SCAM!

This Is Just a scam! Cancelled my order a half hour After I made It and a month later, I STILL haven't received my refund and they don't even answer my message! Not a serious Company!!!

Para lo que cuesta la bolsa de playa espero un producto y un servicio posventa impecable, y una rápida respuesta y soluciones aceptables antes un problema. La cremallera no funciona desde el primer día y con el verano finalizado sigo esperando que me envíen una nueva sin tara.