Wanda Supply Reviews | Read Customer Reviews of wandasupply.com

Wanda SupplyReviews of wandasupply.com

1.253 reviews
Home Goods Stores

Wanda Supply

About Wanda Supply

We are Wanda Supply, an online store focused on offering useful and wonderful products to our customers. We are thrilled to provide people with an exceptional online shopping experience. Customer satisfaction is our utmost priority, and we strive to exceed your expectations with top-notch customer service. Our dedicated team is always ready to assist you with any inquiries or concerns. We are working hard for improving our service and for it to be reflected on our reviews. On Wanda Supply, we are putting all our efforts on it! We are in business and selling items for 5 years selling more than 16000 orders. During the months, in 2023, we have changed a lot the way we work enforcing our values and service we offer. We have improved our shipping times, using excellent carriers. We have created tracking orders tools and focused on providing our buyers with all the information they need to track their orders everyday, everytime. And finally, we have implemented a more efficient and better After Sales Service, through our Customer Support Email, where our users will find always one of our representatives that will help. We value transparency and trust and your reviews are vital in helping us enhance our service and products. We look forward to hearing your thoughts on your shopping experience with us. Be sure, we take seriously every review, and it will really help us for becoming better! Thank you, and welcome to Wanda Supply!

Wanda Supply (wandasupply.com) has 53 customer reviews on Five Star Index, with an average rating of 1.2 out of 5.

Also known as: wandasupply.com
Website: wandasupply.com
Category: Home Goods Stores
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 25% of reviews.
Latest: Most recent review: October 2025.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Wanda Supply reviews

53 approved reviews, newest moderated first

Hans-Joachim
May 10, 2023
A Rip Off Called WandaThey conveniently ignore
They conveniently ignore, or delay response to any inquiries regarding a completed (paid) purchase. I refused a package, having discovered the item had been falsely described. After numerous inquiries, I was told my refund was to be issued within 10 days. Well, after that period of time and at least 4 requests for information regarding the disposition of my refund, I wound up here. Don’t deal with these people. Period.
Response from Wanda SupplyJul 20, 2023
Thank you for sharing your experience, Hans! First of all, we apologize for this bad experience you had on our store. We have improved our response times, so in this way, our customers can always have a helping hand from our company! Also, we have changed totally the way our Financial Team work, and now refunds, in case they are given, are provided in maximum 48 hours, after the refund is promised!
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Lynne
Apr 18, 2023
I PURCHASED THE DOG BALL LAUNCHER
I PURCHASED THE DOG BALL LAUNCHER; IT DOES NOT LAUNCH THE BALL; IT ROLLS A FEW FEET; I WANT A REFUND AND NOW THEY'RE ASKING FOR A VIDEO; DO NOT BUY ANYTHING FROM THIS COMPANY; IT ALSO TOOK ALMOST A MONTH TO ARRIVE; THEY WON'T SEND ME A RETURN LABEL SO I CAN GET A REFUND FOR A PIECE OF JUNK
Response from Wanda SupplyJul 20, 2023
Thank you for your message, Lynne! Regarding the Dog Ball Launcher, we have solved this issue with our Warehouse and Product Team. Our company's goal is to offer useful products for our customers, and we achieved on having a good quality item to offer to our customers. Also, we improved our shipping times, to make it better for our buyers. Finally, I have checked and also, during those days, we decided to refund you the money of your order, because you deserve to have a useful and good item!
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Tas
Mar 25, 2023
Don't buy from Wanda Supply
Don't buy from Wanda Supply, they send you damaged items, then lie that they will refund you. Then you pay to ship the item back to them and guess what they wont pay you so your out of even more money....they are liars. Don't trust this site
Response from Wanda SupplyJul 20, 2023
Hello, Tas! Thank you so much for sharing your experience some months ago! Your experience helped us growing, and now our Warehouse make a special check on every order and item we send. Even if something happens and the item arrives damaged, now we have a new warranty for all our customers and we are compromised on offering a fast solution in case an item arrives damaged or has any problem. Thank you for sharing this experience, we really took it seriously, and today, our mail goal is offer a brilliant service!
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Lawrence K.
Mar 23, 2023
Why can't there be negative numbers
There's no way of giving a negative number this is a complete scam compas I saw one other post I bought the boots that were falsely advertise and now they want me to the return cost And haven't told me anything about a refund I wish I'd known this was a Chinese before I placed the order I will never buy Chinese knowingly
Response from Wanda SupplyJul 24, 2023
Thank you for your review Lawrence! Based on the experience you shared with us, right now, on July 2023, we have improved all our suppliers for getting good quality items that can satisfy our customers. Regarding our location, we are based in the US and we have warehouses all around American territory and also worldwide. This helps us being always in contact with our supplier and in that way, we can supervise the manufacturing on our items! Thank you for sharing your experience, this really helped us growing!
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EMILY
Mar 2, 2023
I m giving it one because I cannot go…
I m giving it one because I cannot go lower, order the Bionase device from them, took over a month it came from China, and it does not even work. They are a scam operation, do not buy anything off them. Website and reviews false!
Response from Wanda SupplyJul 20, 2023
Emily, thank you so much for your comment! Your experience in the past has helped us on improving this. Right now, our item has a 5-10 days of delivery maximum, and also, we improved the quality of our item. Finally, we have implemented a very successful warranty so that our customers feel protected in case of items arriving damaged.
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Karen N.
Jan 23, 2023
Took way too long
The estimated date of delivery was 12/24. I got it on 1/19. I had to actually inquire about where the product was (and would have preferred that the company take the initiative of telling me when my son would get his order and give me the option to cancel after such a long delay). The product did come and the company was responsive when I emailed, so there’s that.
Response from Wanda SupplyJul 20, 2023
Thank you so much for your feedback, Karen. We have done improvements in the last months, and now we achieve a faster shipping time. Also, we take your opinion, and we have created better tracking tools for our customers! So now, our customers are able to track their packages every time! Thank you for this message, it was very useful for us!
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customer
Jan 7, 2023
Chinese Junk boots
They suck bought boots that looked durable and stitched received glued on boots with no tread on the bottom and are lighter then sandals ridiculous chinese junk
Response from Wanda SupplyJul 24, 2023
Thank you for your message, dear customer! Thanks to your experience, we have improved the quality of our boots and we are manufacturing it now with an excellent quality supplier. We really took seriously these comments for making it better.
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M R.
Dec 1, 2022
False advertising
They use false advertising. They listed vintage leather boots in the description and sent me new, cheap, vinyl boots! When asked to return, they offered me a 20% refund stating that the shipping would be too expensive since it’s international. Do not buy from this company!
Response from Wanda SupplyJul 24, 2023
Thank you M Rock for sharing your experience. I agree with you, this is not a suitable solution for your problem. Thanks to your experience, we have now improved our policies and solutions for our customers. First, we have changed our suppliers so we now manufacture good quality boots. Not only that, we have also, on mid 2023, achieved better return processes so that it's more simple for customers to return items in case they don't want to keep the received item.
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