Pablo S.
Wrong color, damaged camera, and excessive delivery delay
I placed my order on January 4th and waited patiently for more than two weeks to receive it. Unfortunately, the experience was extremely disappointing. First, I ordered the phone in white, but it arrived in blue, which is not what I paid for. Second, despite the product being advertised as in “excellent condition,” the phone arrived with visible damage around the camera lenses, including cracks, scratches, and clear signs of wear. This is unacceptable and does not match the description provided on the website. Between the long delivery time, the wrong color, and the physical damage, this order feels careless and misleading. Quality control is clearly lacking. I expect a proper resolution, whether that is a replacement that matches the original order and condition promised, or a full refund. Until then, I cannot recommend this company to other buyers.
Response from WamatekFeb 4, 2026
Hello, an email has been sent for your review. Thank you for reaching out.


