Scott
Nice people, mediocre products, overpriced.
I had a poor experience with WSIO. These are some really nice positive people and Micah's sales skills gloss over all the inconsistencies. The chat is always upbeat, anything that they don't like gets deleted. The platform is clunky, expensive and inferior to most brokerage platforms. I have done two one year memberships, not back to back as I was waiting for the "intraday back testing" that still isn't here four years later. Even if it was available the process is slow and only has a handful of indicators to build strategies. There are no contracts so once you pay you won't get a refund when you find out they don't have what they say they do and want to cancel. They are supportive to novices which is nice and probably why the good reviews but if you are a serious trader there are far better options. If you like sunshine blown up your wazoo this is the place. The chats are very civil I give them that. Their expensive training courses are no better than what's free on YouTube or investopedia. Other than making a few chat friends the experience was meh, I contributed far more successful trade setups in the chatrooms than I got out of them. It is wrong that they don't do refunds when they don't deliver the products they boast they do. Its not the money as much as the principal.
Response from WallStreet.ioSep 11, 2024
Thank you for sharing your thoughts and for being with us over the years. We’re glad you’ve found the community welcoming and civil, as creating a positive environment is important to us. We understand that our platform’s features, including intraday backtesting, haven’t met your expectations, and we are actively working on improvements to provide more value to all our users. While we don’t offer refunds as part of our policy, we do encourage anyone who has concerns to reach out to our team for assistance. We appreciate your contributions to the chatrooms and will continue working hard to support traders of all levels.