Walls NationReviews of wallsnation.com

Extremely disappointing experience with Wallsnation. My order has still not been delivered after almost a month, and it is practically impossible to contact them. Their only communication channel appears to be WhatsApp, and they simply do not respond. At this point, the whole experience feels like a scam. I would strongly recommend staying away and not placing an order with them.

I am extremely disappointed with my experience with Walls Nation and would not recommend them. First, the delivery was postponed multiple times, with updates often provided at the end of the day on the scheduled delivery date. This was already very frustrating, as I stayed home waiting for a delivery that never arrived. When the table finally arrived (at 8:00 PM). The color did not match what was shown online (table light pink instead of cream), the product had visible damage, and the table itself was unstable. What made the experience even worse was the after-sales service. Despite the product being damaged, unstable, and not matching expectations, Walls Nation refused to issue a refund and only offered store credit. This is unacceptable when the problem lies with the product delivered. The return process is also a nightmare. I am currently chasing their customer service team for updates. I was informed that the table would be collected, yet no one has contacted me. I have had to follow up repeatedly, with very little communication, accountability, or sense of urgency from their side. Overall, between the delayed delivery, damaged and unstable product, misleading color, refusal to provide a refund, and extremely poor return process, this has been one of the most frustrating furniture purchasing experiences I have ever had. I strongly encourage potential customers to think twice before ordering from Walls Nation. Their lack of professionalism, poor customer service, and unwillingness to properly resolve customer issues have been extremely disappointing.

They take your money and never deliver. They won’t answer phone calls and won’t give you an update. They have a 30 days delivery and after 30 days will “check with production” and you will never get your furniture. Scam website. Fraudulent website.

I ordered an item that was meant to be delivered over a month ago at the latest. Since then they have given me various delivery dates and it has not shown up. They refuse to refund me.

The worst company I have ever come across. Placed an order for a console table in December 2025, I received a notification on 17th January its ready for delivery, after than no response. Not 1 message from the company, I have been following up with them weekly for 7 MONTHS, and their customer service people are totally useless, just give me nonsense dates, and after 6 months of contacting them on WhatsApp and finally getting fed up of no action from them they tell me to EMAIL them, and that they cannot help on WhatsApp. brilliant. ofcourse its probably the same people over email, tell me that the order is actually not ready and offer me a credit note. Why would I want to order anything from this shit company ever again. I will give anyone interested the 7000 AED credit note I have just to avoid the ever ordering anything from this company. I asked them to call me or give a number to call them, they outright refused. Cowards. I hope this company shuts down, that is what they deserve.