Walla SoundReviews of wallasound.com

Wish there was a place to give negative ratings. I gave the Walla Sound earbuds and speaker as Christmas gifts to a relative. I was beyond embarrassed when he opened the gift, where one of the earbuds did not work, the speaker was completely muffled and everything felt pretty flimsy, something you would pick up from a toy store. Also, when I called to return, instead of making it easy, I was told to mail it back and call back again with a tracking number. So, after shipping charges I now have to pay for shipping again and provide them with a tracking number. Product and customer service both suck. Crazy to think that they have the audacity to be in business... bunch of scammers. So, please beware and stay away from them.

Order these weeks ago, bought 4 for the deal, We have not seen them and the tracking number does not work, I have sent many emails asking where the product is and to get a better tracking number but all I keep receiving is their Auto email advising they will get back to us but to date crickets. RUN do not buy these going to deal with paypal on refund and buy a reputable set for the family.

Poor quality earbuds - I requested a return immediately. They delayed until it was past the 30 day return window. I wish I had come here first - earbuds died after being used less than 20 times.

Customer service is crappy. After many attempts to confirm a refund of the scratchy one of two speakers, I sent the scratchy one back and hope to see a refund but am not expecting it. Ok product for the second speaker… the one I kept. Buyer beware! Besides crap customer service can we agree their quality control in manufacturing also sucks ?

The worst poorly made product with absolutely no customer service .. no guarantee.. huge waste of money.. over promised under delivered .. the sound was tinny as if the speaker as broken before it arrive .. the customer service wanted to send me Pennies on the dollar no customer service to speak to .. no contact customer service team with a contact number.. Do Not purchase you will be extremely upset with yourself .. get a damn land line with 800 number .. we need old fashioned customer service and not your AI Donna Joyner

NEVER received my order. Customer service assured me that they would send order out SOON. But USPS still shows "Label created- USPS waiting for item" Ordered 3 (yes, I'm kicking myself) on 11/03/2024. Emailed customer service 11/13/2024. STILL NOTHING. Have filed a complaint with PAYPAL. Will look into Better Business Bureau next. WHAT A SCAM

It does not work..I want my money back..60.00 dollars not worth it

Wow did I waste my money. I’m glad I didn’t take advantage of their “offer” of buying two. The sound is terrible. I would compare it to the sound you get from a blown out speaker. The flap that is supposed to protect the jacks in the back does not stay down which pretty much voids their claim on waterproof. I tried calling the customer service number but after 72hrs of ringing I hung up. I would strongly suggest to spend the money on a better quality speaker and to stay away from this one. Word to the wise do not look at reviews that say “sponsored”, they are bias.